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  1. Blesta Core
  2. CORE-1699

Error shown when admin saves client information

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 3.4.3
    • Fix Version/s: 3.5.0-b5
    • Component/s: Client Interface
    • Labels:
      None

      Description

      When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

      Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
      "Invalid password.
      The one-time password entered is invalid."

      See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

      These errors are not encountered by the client logging in and changing their information themselves.

        Activity

        tyson Tyson Phillips (Inactive) created issue -
        tyson Tyson Phillips (Inactive) made changes -
        Field Original Value New Value
        Status Open [ 1 ] In Progress [ 3 ]
        tyson Tyson Phillips (Inactive) made changes -
        Description When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        Additionally, cancelling a service results in the error:
        "The password does not match your log in password."

        These errors are not encountered by the client logging in and changing their information themselves.
        tyson Tyson Phillips (Inactive) made changes -
        Description When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        Additionally, cancelling a service results in the error:
        "The password does not match your log in password."

        These errors are not encountered by the client logging in and changing their information themselves.
        When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        tyson Tyson Phillips (Inactive) made changes -
        Status In Progress [ 3 ] Resolved [ 5 ]
        Resolution Fixed [ 1 ]
        tyson Tyson Phillips (Inactive) made changes -
        Description When an admin logs in as a client, and the client has his email address as his username, then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        When an admin logs in as a client, ----and the client has his email address as his username,---- then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        tyson Tyson Phillips (Inactive) made changes -
        Description When an admin logs in as a client, ----and the client has his email address as his username,---- then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        When an admin logs in as a client, -and the client has his email address as his username,- then an error is encountered when the admin attempts to edit the client and save his information, even if nothing is changed.

        Saving the client's information produces the "That username has already been taken." error. After receiving that error, saving again will then generate additional errors:
        "Invalid password.
        The one-time password entered is invalid."

        See http://www.blesta.com/forums/index.php?/topic/4600-edit-custom-field-error-when-blesta-admin-used-login-as-client/

        These errors are not encountered by the client logging in and changing their information themselves.
        tyson Tyson Phillips (Inactive) made changes -
        Status Resolved [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            tyson Tyson Phillips (Inactive)
            Reporter:
            tyson Tyson Phillips (Inactive)
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              12/Jun/15