Details
Description
Add a multiselect for filtering on service status, default 'Active'.
The service filters need to be optional, so we need a field to indicate whether to filter by services or not. Add a checkbox to determine this, unchecked by default to not filter by services regardless of any selected filter options.
A service option should also exist to indicate whether every matching contact should receive an email for every matching service, or only for only one service (the first found).
Activity

Field | Original Value | New Value |
---|---|---|
Status | Open [ 1 ] | In Progress [ 3 ] |
Description |
Add a multiselect for filtering on service status, default 'Active'.
An option should also exist to indicate whether every matching contact should receive an email for every matching service, or only for one service. |
Add a multiselect for filtering on service status, default 'Active'.
The service filters need to be optional, so we need a field to indicate whether to filter by services or not. Add a checkbox to determine this, unchecked by default to not filter by services regardless of any selected filter options. A service option should also exist to indicate whether every matching contact should receive an email for every matching service, or only for only one service (the first found). |

Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |

Status | In Review [ 5 ] | Closed [ 6 ] |