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  1. Blesta Core
  2. CORE-605

Support Manager: Add custom ticket statuses

        Details

        • Type: New Feature
        • Status: Open
        • Priority: Minor
        • Resolution: Unresolved
        • Affects Version/s: 3.0.0.b6
        • Fix Version/s: Long Term
        • Component/s: Plugins
        • Labels:
          None

          Description

          Need to add custom ticket statuses to the ticket system. Need further discussion on how this will work exactly.

            Issue Links

            relates to

            Improvement - An improvement or enhancement to an existing feature or task. CORE-2135 Support Manager: Add new ticket status "On Hold"

            • Major - Major loss of function.
            • Closed

              Activity

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              admin Paul Phillips added a comment -

              We ship with some standard statuses, but staff should be able to create additional statuses on a per-department basis.

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              admin Paul Phillips added a comment - We ship with some standard statuses, but staff should be able to create additional statuses on a per-department basis.

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  admin Paul Phillips
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                  Dates

                  • Created:
                    Updated: