When Auto Renewal is turned off for a domain, an expiration date is set so that it won't be invoiced for renewal. The Scheduled Cancellation email template is used to send an email to the client:

Your service, .com - yourdomain.com, has been scheduled for cancellation. If no action is taken, it will be cancelled on Oct 26, 2025. If you believe this action is in error, please contact us as soon as possible.

We should send a different email, like this:

Auto renewal for your domain, yourdomain.com, has been disabled. Unless you renew your domain manually in the client area with the "Renew Now" button under Manage, it will expire on Oct 26, 2025. If you believe this action is in error and would like this domain to renew automatically, please contact us as soon as possible.

So, a couple changes:

• If the service is of the type domain, skip sending the scheduled cancellation email.
• The Domain Manager should create a new Email template called "Domain Auto-Renewal Disabled" with the above text.
• If the domain manager can't tell when a cancellation date is set to send the new email template at the time of action, then it can instead create an automation task that runs once per day for cancellations set for domains in the previous 24 hours. I'm not sure how we will be able to tell though.