Details
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Type:
Improvement
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Status: Open
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Priority:
Minor
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Resolution: Unresolved
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Affects Version/s: 5.12.0-b1
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Fix Version/s: 5.12.0-b2
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Component/s: Client Interface, Plugins, Staff Interface
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Labels:None
Description
There are 3 changes needed to how services are associated with tickets.
1. In the staff area when viewing a ticket the service label is used for a link to edit the service, with a dropdown below that. Instead, show just the ID to the right of the dropdown as a link, not the entire link as the dropdown already has the label selected.
2. When creating a new ticket for a client, the "Service" dropdown only contains "None", it should contain a list of services like it does when a client opens a ticket.
3. In the client area the service is shown to the right of the label "Related Service", but it would be better if it appeared below the label.
See attached screenshots.
