Details
Description
When closing a ticket (admin or client), no date_closed value is set.
Activity
Field | Original Value | New Value |
---|---|---|
Status | Open [ 1 ] | Resolved [ 5 ] |
Resolution | Fixed [ 1 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |
When closing a ticket (admin or client), no date_closed value is set.
Field | Original Value | New Value |
---|---|---|
Status | Open [ 1 ] | Resolved [ 5 ] |
Resolution | Fixed [ 1 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |
Fixed