Details
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Type:
New Feature
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.1.0
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Fix Version/s: 3.3.0-b1
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Component/s: Client Interface
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Labels:None
Description
In the client area, when managing a service, allow clients to change their billing cycle by clicking the drop down button for their Status and selecting "Change Term".
They should be able to select a different term that's available for the same Package. Selecting a different term would then cause the service to renew at the new term beginning at the next cycle.
Consider a Company / Client Group setting permission for whether to allow customers to have this option.
Issue Links
- relates to
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CORE-1127
Allow clients to upgrade and downgrade services
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- Closed
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Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Attachment | jira-capture-screenshot-20140313-153515-315.png [ 10901 ] |
Paul Phillips
made changes -
Tyson Phillips (Inactive)
made changes -
| Status | Open [ 1 ] | In Progress [ 3 ] |
Tyson Phillips (Inactive)
made changes -
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Resolution | Fixed [ 1 ] |
To add some clarity, in the modal box above "Current Term" add the following text:
Selecting a new term will cause the service to renew at the new term for the next billing cycle.
Paul Phillips
added a comment - To add some clarity, in the modal box above "Current Term" add the following text:
Selecting a new term will cause the service to renew at the new term for the next billing cycle. Appears to work properly in testing, closing this issue.
Paul Phillips
added a comment - Appears to work properly in testing, closing this issue. Paul Phillips
made changes -
| Status | Resolved [ 5 ] | Closed [ 6 ] |
The option to change the term should not be available if the service is One Time. Nor should any One Time (non-recurring) terms be available to switch to.