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  1. Blesta Core
  2. CORE-1126

Support Manager: Updating a ticket should always log changes regardless of reply type

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 3.2.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          If you add a Note reply and you change, for example, the ticket status, only the note reply is added, and the ticket status is not changed, nor is it logged.

          Changes are currently only logged on type=reply. They should always be changed and logged if they were updated.

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              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                tyson Tyson Phillips (Inactive)
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  23/Apr/14