Details
Improvement
Major
Description
It's pretty simple. If a staff member creates a department, they probably want access to it. If I create a department, I should be added to the department automatically. If my staff member doesn't exist yet under Support > Staff, then it should be created with a default set of options including:
1. Access to all days and times.
2. Receive notifications for all priorities via email, but none by mobile email.
Activity
Paul Phillips
created issue -
Tyson Phillips (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Progress [ 3 ] |
Tyson Phillips (Inactive)
made changes -
| Summary | Support Manager: When creating a support department, automatically assign the staff member who created it to the department. | Support Manager: Auto-assign staff to departments they create |
Tyson Phillips (Inactive)
made changes -
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Resolution | Fixed [ 1 ] |
Tyson Phillips (Inactive)
made changes -
| Status | Resolved [ 5 ] | Closed [ 6 ] |
