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  1. Blesta Core
  2. CORE-1227

Support Manager: Selecting all tickets results in error

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.2.0-b3
        • Fix Version/s: 3.2.0
        • Component/s: Plugins
        • Labels:
          None

          Description

          If you check the select all checkbox on the ticket listing page, as a staff member, and attempt to merge all tickets you always receive the following error:

          At least one ticket selected is invalid, closed, or does not belong to the same client as the chosen ticket.

            Issue Links

            relates to

            New Feature - A new feature of the product, which has yet to be developed. CORE-1090 Support Manager: Add option to change status of multiple tickets

            • Major - Major loss of function.
            • Closed

              Activity

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              tyson Tyson Phillips (Inactive) added a comment -

              See http://www.blesta.com/forums/index.php?/topic/2566-impossible-to-merge-tickets-selecting-all-ticket-on-a-page/

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              tyson Tyson Phillips (Inactive) added a comment - See http://www.blesta.com/forums/index.php?/topic/2566-impossible-to-merge-tickets-selecting-all-ticket-on-a-page/
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              tyson Tyson Phillips (Inactive) added a comment -

              Affects merging/updating status

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              tyson Tyson Phillips (Inactive) added a comment - Affects merging/updating status

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  cody Cody Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    14/May/14