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  1. Blesta Core
  2. CORE-1227

Support Manager: Selecting all tickets results in error

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 3.2.0-b3
        • Fix Version/s: 3.2.0
        • Component/s: Plugins
        • Labels:
          None

          Description

          If you check the select all checkbox on the ticket listing page, as a staff member, and attempt to merge all tickets you always receive the following error:

          At least one ticket selected is invalid, closed, or does not belong to the same client as the chosen ticket.

            Issue Links

            relates to

            New Feature - A new feature of the product, which has yet to be developed. CORE-1090 Support Manager: Add option to change status of multiple tickets

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              cody Cody Phillips (Inactive) created issue -
              cody Cody Phillips (Inactive) made changes -
              Field Original Value New Value
              Security Private [ 10000 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-604 [ CORE-604 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status In Progress [ 3 ] Resolved [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status Resolved [ 5 ] Closed [ 6 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-1090 [ CORE-1090 ]

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  cody Cody Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    14/May/14