Details
Improvement
Blocker
Description
Services activated from Billing -> Services -> (manage) must be in pending status. Thus, In Review services can only be edited, and cannot be activated. They need to first be accepted in the Order widget on the billing overview page before they can be activated.
If an order form has manual review enabled, then Interworx first creates a local record of the service and does not communicate with the module. However, when the service is finally added, it attempts to provision it on edit, attempting to either "modifyAccount" or "modifyReseller". Since the service was not previously provisioned on Interworx, Interworx returns an error about an "invalid domain" or "invalid reseller ID 0".
See http://www.blesta.com/forums/index.php?/topic/1825-another-interworx-issue/
and
http://www.blesta.com/forums/index.php?/topic/3130-interworx-module-error/
Issue Links
- relates to
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CORE-1501
Activating a pending service does not use module
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- Closed
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Activity
Tyson Phillips (Inactive)
created issue -
Tyson Phillips (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Resolution | Cannot Reproduce [ 5 ] |
Tyson Phillips (Inactive)
made changes -
| Fix Version/s | 3.2.3 [ 10506 ] |
Tyson Phillips (Inactive)
made changes -
| Resolution | Cannot Reproduce [ 5 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
Tyson Phillips (Inactive)
made changes -
| Summary | Interworx: Fails to provision services if the order form "Require Manual Review" setting is checked | Disable activation of In Review services when managing them |
Tyson Phillips (Inactive)
made changes -
| Description |
If an order form has manual review enabled, then Interworx first creates a local record of the service and does not communicate with the module. However, when the service is finally added, it attempts to provision it on edit, attempting to either "modifyAccount" or "modifyReseller". Since the service was not previously provisioned on Interworx, Interworx returns an error about an "invalid domain" or "invalid reseller ID 0".
See http://www.blesta.com/forums/index.php?/topic/1825-another-interworx-issue/ and http://www.blesta.com/forums/index.php?/topic/3130-interworx-module-error/ |
Services activated from Billing -> Services -> (manage) must be in pending status. Thus, In Review services can only be edited, and cannot be activated. They need to first be accepted in the Order widget on the billing overview page before they can be activated.
----- If an order form has manual review enabled, then Interworx first creates a local record of the service and does not communicate with the module. However, when the service is finally added, it attempts to provision it on edit, attempting to either "modifyAccount" or "modifyReseller". Since the service was not previously provisioned on Interworx, Interworx returns an error about an "invalid domain" or "invalid reseller ID 0". See http://www.blesta.com/forums/index.php?/topic/1825-another-interworx-issue/ and http://www.blesta.com/forums/index.php?/topic/3130-interworx-module-error/ |
Tyson Phillips (Inactive)
made changes -
| Issue Type | Bug [ 1 ] | Improvement [ 4 ] |
Paul Phillips
made changes -
| Fix Version/s | 3.3.0-b2 [ 10507 ] | |
| Fix Version/s | 3.3.0-b1 [ 10100 ] |
Tyson Phillips (Inactive)
made changes -
| Priority | Major [ 3 ] | Blocker [ 1 ] |
Tyson Phillips (Inactive)
made changes -
| Status | Reopened [ 4 ] | Resolved [ 5 ] |
| Resolution | Fixed [ 1 ] |
Tyson Phillips (Inactive)
made changes -
| Status | Resolved [ 5 ] | Closed [ 6 ] |
Tyson Phillips (Inactive)
made changes -