Details
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Type:
Improvement
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.4.0
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Fix Version/s: 3.6.0-b1
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Component/s: Client Interface
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Labels:None
Description
When a client orders a service through Blesta, makes a payment, and checks the box to save the card, the card is not enabled for auto debit.
Rather, if a payment account is created, and there is not another payment account set for auto debit, we should mark the new payment account for auto debit automatically.
NOTE: Is it possible to tell that a payment account was created during a payment by using the "Save" option? If so, this should only occur in these cases, where a payment is being made and the card is being saved, rather than a payment account simply being created.
We might consider displaying a tooltip that explains this in more detail.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
Paul Phillips
made changes -
| Description |
When a client orders a service through Blesta, makes a payment, and checks the box to save the card, the card is not enabled for auto debit.
Rather, if a payment account is created, and there is not another payment account set for auto debit, we should mark the new payment account for auto debit automatically. We might consider displaying a tooltip that explains this in more detail. |
When a client orders a service through Blesta, makes a payment, and checks the box to save the card, the card is not enabled for auto debit.
Rather, if a payment account is created, and there is not another payment account set for auto debit, we should mark the new payment account for auto debit automatically. NOTE: Is it possible to tell that a payment account was created during a payment by using the "Save" option? If so, this should only occur in these cases, where a payment is being made and the card is being saved, rather than a payment account simply being created. We might consider displaying a tooltip that explains this in more detail. |
The user must be made aware that their payment details will be used for auto debit.
Before we can add a checkbox saying "Automatically process payments using this account in the future" we need to be sure that the merchant account being used supports auto debit. Otherwise we're misleading the user into thinking the payment can be processed automatically.
Secondly, there's a (probably small) minority of user that don't allow users to enable auto debit (client, client group, and company setting), but who nevertheless allow users to store payment account details, which adds further complexity (e.g. we can't necessarily just replace the save account details checkbox).
Cody Phillips (Inactive)
added a comment - The user must be made aware that their payment details will be used for auto debit.
Before we can add a checkbox saying "Automatically process payments using this account in the future" we need to be sure that the merchant account being used supports auto debit. Otherwise we're misleading the user into thinking the payment can be processed automatically.
Secondly, there's a (probably small) minority of user that don't allow users to enable auto debit (client, client group, and company setting), but who nevertheless allow users to store payment account details, which adds further complexity (e.g. we can't necessarily just replace the save account details checkbox). Paul Phillips
made changes -
| Rank | Ranked higher |
Tyson Phillips (Inactive)
made changes -
| Sprint | 3.6.0 Sprint 3 [ 17 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked lower |
Tyson Phillips (Inactive)
made changes -
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Fix Version/s | 3.6.0 [ 10600 ] | |
| Assignee | Cody Phillips [ cody ] | Tyson Phillips [ tyson ] |
| Resolution | Fixed [ 1 ] |
Tyson Phillips (Inactive)
made changes -
| Status | Resolved [ 5 ] | Closed [ 6 ] |
Discussion here - http://www.blesta.com/forums/index.php?/topic/4447-automatic-debit-automatically/