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  1. Blesta Core
  2. CORE-1755

Add package setting to set override price when service is added

    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.5.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      Some users have asked for the ability to set an override price to the package price when the service is added so that they can make changes to the package pricing without affecting services that use that pricing.

      The designed solution to the pricing change problem is to simply create a new package for the new pricing model, and retire the old package (make inactive or restricted).

      The solution would be to simply record the package pricing as the override price when the service is added if the package is set to do so.

      However, this opens another can of worms.

      • Reporting: How can staff tell when they're losing money on a particular service (e.g. .com domain orders for $5, now costs $8 to resell, is a loss of $3)?
      • Updating: How can staff mass update a number of services. Perhaps all at once, or selectively in bulk?

      Discussion here.

        Issue Links

          Activity

          Hide
          admin Paul Phillips added a comment -

          I'm not sure how reporting would be an issue. The ability to update the price enmasse for services that have a price override set does not currently exist, and could potentially be done at a later time if necessary. Admins who set the package to set a price override on provisioning, unless they don't understand how it works, will be unlikely to need to change the price in the future because they are the ones who expect the customer to be "locked in" to the same price they signed up with.

          Show
          admin Paul Phillips added a comment - I'm not sure how reporting would be an issue. The ability to update the price enmasse for services that have a price override set does not currently exist, and could potentially be done at a later time if necessary. Admins who set the package to set a price override on provisioning, unless they don't understand how it works, will be unlikely to need to change the price in the future because they are the ones who expect the customer to be "locked in" to the same price they signed up with.
          Hide
          cody Cody Phillips (Inactive) added a comment -

          Agreed, the 'can of worms' is not really our concern. As long as people understand how a price override works (which they hopefully do since you can set one on edit), then this seems like an easy change.

          Show
          cody Cody Phillips (Inactive) added a comment - Agreed, the 'can of worms' is not really our concern. As long as people understand how a price override works (which they hopefully do since you can set one on edit), then this seems like an easy change.
          Hide
          jonathan Jonathan Reissmueller added a comment -

          Now that we have a renewal price field, we'll need to update the override price after invoicing to use that.

          Show
          jonathan Jonathan Reissmueller added a comment - Now that we have a renewal price field, we'll need to update the override price after invoicing to use that.

            People

            • Assignee:
              abdy Abdy Franco
              Reporter:
              cody Cody Phillips (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Fix Release Date:
                29/Jun/22

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