Details
Improvement
Major
Description
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud:
[x] Run fraud checks for all orders
[ ] Run fraud checks for new customers only
The default option should be to run fraud checks for all orders. If selected, the system would always run a fraud check, even if it's an existing customer.
If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they have services but not any "Pending" or "In-Review" services. (Cancelled, Suspended, or Active only)
- How about whether they have an existing approved order?
See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Attachment | capture-for-jira-screenshot-20160118-105848-874.png [ 11449 ] |
Paul Phillips
made changes -
| Description |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one. Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they do not have any "Pending" or "In-Review" services. See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they do not have services but not any "Pending" or "In-Review" services. See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Paul Phillips
made changes -
| Description |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they do not have services but not any "Pending" or "In-Review" services. See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they have services but not any "Pending" or "In-Review" services. (Cancelled, Suspended, or Active only) See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Paul Phillips
made changes -
| Fix Version/s | 4.1.0 [ 11007 ] | |
| Fix Version/s | Short Term [ 10800 ] |
Tyson Phillips (Inactive)
made changes -
| Description |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they have services but not any "Pending" or "In-Review" services. (Cancelled, Suspended, or Active only) See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Currently the order form runs fraud checks for new customers only which may be undesirable. Additionally, it's possible for someone to place an order, bail out of that order, and place a new order to circumvent the fraud check on the subsequent one.
Under Packages > Order Forms > Settings tab, add a new option under Anti-Fraud: [x] Run fraud checks for all orders [ ] Run fraud checks for new customers only The default option should be to run fraud checks for all orders. If selected, the system would *always* run a fraud check, even if it's an existing customer. If set to run fraud checks for new customers only, we would run the fraud checks similarly to the way we do now with one exception... we need to redefine what it means to be a new customer. Perhaps the simplest way to determine if it's a new customer is if they have services but not any "Pending" or "In-Review" services. (Cancelled, Suspended, or Active only) * How about whether they have an existing approved order? See http://www.blesta.com/forums/index.php?/topic/4615-fraud-check-can-by-bypassed/ for the original feature request. |
Tyson Phillips (Inactive)
made changes -
| Story Points | 5 |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
| Status | Open [ 1 ] | In Progress [ 3 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
Tyson Phillips (Inactive)
made changes -
| Sprint | 4.1.0 Sprint 3 [ 40 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked lower |
Tyson Phillips (Inactive)
made changes -
| Sprint | 4.1.0 Sprint 3 [ 40 ] | 4.1.0 Sprint 4 [ 41 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
Tyson Phillips (Inactive)
made changes -
| Sprint | 4.1.0 Sprint 4 [ 41 ] | 4.1.0 Sprint 3 [ 40 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked lower |
Automated transition triggered when Jonathan Reissmueller created pull request #26 in Stash -
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Assignee | Jonathan Reissmueller [ jonathan ] |
Tyson Phillips (Inactive)
made changes -
| Sprint | 4.1.0 Sprint 2 [ 40 ] | 4.1.0 Sprint 2, 4.1.0 Sprint 3 [ 40, 41 ] |
Tyson Phillips (Inactive)
made changes -
| Rank | Ranked higher |
Automated transition triggered when Tyson Phillips (Inactive) merged pull request #26 in Stash -
| Status | In Review [ 5 ] | Closed [ 6 ] |
Start by running fraud checks for all orders, existing client or not. We can add a setting to distinguish between new and existing clients later if necessary, but I suspect most people would prefer to always run the fraud check.