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  1. Blesta Core
  2. CORE-2097

cPanel: Using a server group on the package may fail to retrieve a module row

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Minor
        • Resolution: Fixed
        • Affects Version/s: 3.6.1
        • Fix Version/s: 4.0.0-b1
        • Component/s: Modules
        • Labels:
          None

          Description

          When a package is assigned to a cPanel server group, a matching module row must exist that:

          • has an account limit defined whose value is larger than the total number accounts on the server

          If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

          This should be updated to always return a module row as long as one exists in the group.

          When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

          However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

          It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.

            Issue Links

            blocks

            Improvement - An improvement or enhancement to an existing feature or task. CORE-2139 cPanel: Add server group add order to evenly distribute accounts

            • Major - Major loss of function.
            • Closed
            is blocked by

            Improvement - An improvement or enhancement to an existing feature or task. CORE-2192 Update module system to select module row by callback

            • Major - Major loss of function.
            • Closed
            relates to

            Bug - A problem which impairs or prevents the functions of the product. CORE-2098 DirectAdmin: Using a server group on the package may fail to retrieve a module row

            • Major - Major loss of function.
            • Closed

            Bug - A problem which impairs or prevents the functions of the product. CORE-2099 Interworx: Using a server group on the package may fail to retrieve a module row

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              admin Paul Phillips created issue -
              tyson Tyson Phillips (Inactive) made changes -
              Field Original Value New Value
              Description When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.               		When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group.
              tyson Tyson Phillips (Inactive) made changes -
              Description When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group.               		When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.
              tyson Tyson Phillips (Inactive) made changes -
              Description When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.               		When a package is assigned to a cPanel server group, a matching module row must exist that:
              # has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.
              tyson Tyson Phillips (Inactive) made changes -
              Description When a package is assigned to a cPanel server group, a matching module row must exist that:
              # has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.               		When a package is assigned to a cPanel server group, a matching module row must exist that:
              # has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              This should be updated to always return a module row as long as one exists in the group.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.
              tyson Tyson Phillips (Inactive) made changes -
              Summary cPanel: An account limit of blank is not treated as no limit cPanel: Using a server group on the package may fail to retrieve a module row
              tyson Tyson Phillips (Inactive) made changes -
              Description When a package is assigned to a cPanel server group, a matching module row must exist that:
              # has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              This should be updated to always return a module row as long as one exists in the group.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.               		When a package is assigned to a cPanel server group, a matching module row must exist that:
              * has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              This should be updated to always return a module row as long as one exists in the group.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.
              Automated transition triggered when Tyson Phillips (Inactive) created a branch in Stash -
              Status Open [ 1 ] In Progress [ 3 ]
              Automated transition triggered when Tyson Phillips (Inactive) created pull request #4 in Stash -
              Status In Progress [ 3 ] In Review [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Fix Version/s 4.0.0 [ 10603 ]
              Fix Version/s Short Term [ 10800 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-2099 [ CORE-2099 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-2098 [ CORE-2098 ]
              Automated transition triggered when Tyson Phillips (Inactive) merged pull request #5 in Stash -
              Status In Review [ 5 ] Closed [ 6 ]
              tyson Tyson Phillips (Inactive) made changes -
              Resolution Fixed [ 1 ]
              Status Closed [ 6 ] Reopened [ 4 ]
              Automated transition triggered when Tyson Phillips (Inactive) made commit e808a4f5615 in Stash -
              Status Reopened [ 4 ] In Progress [ 3 ]
              tyson Tyson Phillips (Inactive) made changes -
              Status In Progress [ 3 ] In Review [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue blocks CORE-2139 [ CORE-2139 ]
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue is blocked by CORE-2192 [ CORE-2192 ]
              tyson Tyson Phillips (Inactive) made changes -
              Description When a package is assigned to a cPanel server group, a matching module row must exist that:
              * has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              This should be updated to always return a module row as long as one exists in the group.

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.               		When a package is assigned to a cPanel server group, a matching module row must exist that:
              * has an account limit defined whose value is larger than the total number accounts on the server

              If this is not true, no module row is found to add the service to, and therefore an error occurs that the service cannot be added.

              -This should be updated to always return a module row as long as one exists in the group.-

              ----
              When configuring the cPanel module and using a blank value for the "Account Limit" for the module row, it is displayed as the infinity symbol in the module row / server listing.

              However, when checking out to order a cPanel service, an error is displayed when trying to check out, before selecting a payment method that says "The module row is unavailable". It appears as if a blank value for "Account Limit" is not treated as unlimited.

              It appears that the cPanel package being ordered must have a server group selected, not the "Any" group, in order to experience this error.
              Automated transition triggered when Cody Phillips (Inactive) merged pull request #4 in Stash -
              Status In Review [ 5 ] Closed [ 6 ]

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  admin Paul Phillips
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  1 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    15/Sep/16