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  1. Blesta Core
  2. CORE-2269

System Overview: Graphs fail to load sometimes

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 4.0.0-b1
        • Fix Version/s: 4.0.0-b4
        • Component/s: None
        • Labels:
          None

          Description

          Graphs fail to be displayed in the System Overview, System Status, and Billing Overview widgets at times.

          It appears there is a JavaScript error: "d3 is not defined" from "buildSystemOverviewGraphs:36" in the System Overview plugin. Others may have a similar issue.

          Also, "nv is not defined" from "buildSystemOverviewGraphs:38".

          See https://www.blesta.com/forums/index.php?/topic/7392-client-services-tab-graph-issue/

            Issue Links

            relates to

            Bug - A problem which impairs or prevents the functions of the product. CORE-2267 Billing Overview: Graphs may not load

            • Major - Major loss of function.
            • Closed

            Bug - A problem which impairs or prevents the functions of the product. CORE-2296 System Status: Graph may not load

            • Major - Major loss of function.
            • Closed

              Activity

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              tyson Tyson Phillips (Inactive) created issue -
              tyson Tyson Phillips (Inactive) made changes -
              Field Original Value New Value
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Description Graphs fail to be displayed in the System Overview, System Status, and Billing Overview widgets at times.

              It appears there is a JavaScript error: "d3 is not defined" from "buildSystemOverviewGraphs:36" in the System Overview plugin. Others may have a similar issue.

              See https://www.blesta.com/forums/index.php?/topic/7392-client-services-tab-graph-issue/               		Graphs fail to be displayed in the System Overview, System Status, and Billing Overview widgets at times.

              It appears there is a JavaScript error: "d3 is not defined" from "buildSystemOverviewGraphs:36" in the System Overview plugin. Others may have a similar issue.

              Also, "nv is not defined" from "buildSystemOverviewGraphs:38".

              See https://www.blesta.com/forums/index.php?/topic/7392-client-services-tab-graph-issue/
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-2267 [ CORE-2267 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.0.0 Sprint 9 [ 27 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.0.0 Sprint 9 [ 27 ] 4.0.0 Sprint 9, 4.0.0 Sprint 10 [ 27, 28 ]
              admin Paul Phillips made changes -
              Fix Version/s 4.0.0-b3 [ 11002 ]
              Fix Version/s 4.0.0-b2 [ 11001 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.0.0 Sprint 9, 4.0.0 Sprint 10 [ 27, 28 ] 4.0.0 Sprint 9, 4.0.0 Sprint 10, 4.0.0 Sprint 11 [ 27, 28, 29 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
              admin Paul Phillips made changes -
              Fix Version/s 4.0.0-b4 [ 11003 ]
              Fix Version/s 4.0.0-b3 [ 11002 ]
              Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
              Status Open [ 1 ] In Progress [ 3 ]
              Automated transition triggered when Jonathan Reissmueller created pull request #9 in Stash -
              Status In Progress [ 3 ] In Review [ 5 ]
              Resolution Fixed [ 1 ]
              tyson Tyson Phillips (Inactive) made changes -
              Sprint 4.0.0 Sprint 9, 4.0.0 Sprint 10, 4.0.0 Sprint 11 [ 27, 28, 29 ] 4.0.0 Sprint 9, 4.0.0 Sprint 10, 4.0.0 Sprint 11, 4.0.0 Sprint 12 [ 27, 28, 29, 30 ]
              tyson Tyson Phillips (Inactive) made changes -
              Rank Ranked higher
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              Permalink
              tyson Tyson Phillips (Inactive) added a comment - - edited

              Chrome gave me the following error:

              Uncaught ReferenceError: d3 is not defined(…)
              buildSystemOverviewGraphs @ VM368:36
              (anonymous function) @ VM368:28
              l @ jquery-1.8.3.min.js:2
              fireWith @ jquery-1.8.3.min.js:2
              T @ jquery-1.8.3.min.js:2
              r @ jquery-1.8.3.min.js:2

              ..which relates to

              var colors = d3.scale.category20c().range();

              in the buildSystemOverviewGraphs function of the SystemOverview plugin

              Show
              tyson Tyson Phillips (Inactive) added a comment - - edited Chrome gave me the following error: Uncaught ReferenceError: d3 is not defined(…) buildSystemOverviewGraphs @ VM368:36 (anonymous function) @ VM368:28 l @ jquery-1.8.3.min.js:2 fireWith @ jquery-1.8.3.min.js:2 T @ jquery-1.8.3.min.js:2 r @ jquery-1.8.3.min.js:2 ..which relates to var colors = d3.scale.category20c().range(); in the buildSystemOverviewGraphs function of the SystemOverview plugin
              Hide
              Permalink
              tyson Tyson Phillips (Inactive) added a comment -

              I notice this issue only in Google Chrome, and it appears to be due to the way the browser fetches information from the cache when $.ajax's 'ifModified' property is set to true, i.e., it does not fetch the resource requested. See http://stackoverflow.com/questions/16306825/jquery-ajax-ifmodified-not-honored-on-call-for-cached-response-when-should-be-30

              Show
              tyson Tyson Phillips (Inactive) added a comment - I notice this issue only in Google Chrome, and it appears to be due to the way the browser fetches information from the cache when $.ajax's 'ifModified' property is set to true, i.e., it does not fetch the resource requested. See http://stackoverflow.com/questions/16306825/jquery-ajax-ifmodified-not-honored-on-call-for-cached-response-when-should-be-30
              tyson Tyson Phillips (Inactive) made changes -
              Summary Graphs fail to load sometimes System Overview: Graphs fail to load sometimes
              tyson Tyson Phillips (Inactive) made changes -
              Link This issue relates to CORE-2296 [ CORE-2296 ]
              Automated transition triggered when Tyson Phillips (Inactive) merged pull request #9 in Stash -
              Status In Review [ 5 ] Closed [ 6 ]

                People

                • Assignee:
                  tyson Tyson Phillips (Inactive)
                  Reporter:
                  tyson Tyson Phillips (Inactive)
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  1 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Fix Release Date:
                    7/Dec/16

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