Details

    • Type: Sub-task
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.4.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      Add markdown editor support for tickets. Consider adding any necessary libraries to the core, as we may want to use this in other areas as well.

      Take a look at https://stackedit.io/, which supports Github flavored markdown, as well as others. http://www.codingdrama.com/bootstrap-markdown/ may be another possibility.

      Additional Options
      https://pandao.github.io/editor.md/ looks promising, MIT licensed, and a side-by side preview option that can be toggled on/off.

      When clients or admins open or respond to a ticket, they can use markdown syntax but there is no editor. Add the editor to both client and admin areas for opening or responding to tickets from the UI.

        Issue Links

          Activity

          admin Paul Phillips created issue -
          admin Paul Phillips made changes -
          Field Original Value New Value
          Description Add markdown editor support for tickets. Consider adding any necessary libraries to the core, as we may want to use this in other areas as well.

          Take a look at https://stackedit.io/, which supports Github flavored markdown, as well as others.

          When clients or admins open or respond to a ticket, they can use markdown syntax but there is no editor. Add the editor to both client and admin areas for opening or responding to tickets from the UI.
          Add markdown editor support for tickets. Consider adding any necessary libraries to the core, as we may want to use this in other areas as well.

          Take a look at https://stackedit.io/, which supports Github flavored markdown, as well as others. http://www.codingdrama.com/bootstrap-markdown/ may be another possibility.

          When clients or admins open or respond to a ticket, they can use markdown syntax but there is no editor. Add the editor to both client and admin areas for opening or responding to tickets from the UI.
          admin Paul Phillips made changes -
          Fix Version/s Short Term [ 10800 ]
          Fix Version/s Long Term [ 10801 ]
          admin Paul Phillips made changes -
          Rank Ranked higher
          admin Paul Phillips made changes -
          Rank Ranked higher
          tyson Tyson Phillips (Inactive) made changes -
          Rank Ranked higher
          jonathan Jonathan Reissmueller made changes -
          Assignee Jonathan Reissmueller [ jonathan ]
          jonathan Jonathan Reissmueller made changes -
          Remaining Estimate 0 minutes [ 0 ]
          Time Spent 54 minutes [ 3240 ]
          Worklog Id 10680 [ 10680 ]
          admin Paul Phillips made changes -
          Description Add markdown editor support for tickets. Consider adding any necessary libraries to the core, as we may want to use this in other areas as well.

          Take a look at https://stackedit.io/, which supports Github flavored markdown, as well as others. http://www.codingdrama.com/bootstrap-markdown/ may be another possibility.

          When clients or admins open or respond to a ticket, they can use markdown syntax but there is no editor. Add the editor to both client and admin areas for opening or responding to tickets from the UI.
          Add markdown editor support for tickets. Consider adding any necessary libraries to the core, as we may want to use this in other areas as well.

          Take a look at https://stackedit.io/, which supports Github flavored markdown, as well as others. http://www.codingdrama.com/bootstrap-markdown/ may be another possibility.

          *Additional Options*
          https://pandao.github.io/editor.md/ looks promising, MIT licensed, and a side-by side preview option that can be toggled on/off.

          When clients or admins open or respond to a ticket, they can use markdown syntax but there is no editor. Add the editor to both client and admin areas for opening or responding to tickets from the UI.
          jonathan Jonathan Reissmueller made changes -
          Time Spent 54 minutes [ 3240 ] 2 hours, 11 minutes [ 7860 ]
          Worklog Id 10681 [ 10681 ]
          jonathan Jonathan Reissmueller made changes -
          Time Spent 2 hours, 11 minutes [ 7860 ] 2 hours, 41 minutes [ 9660 ]
          Worklog Id 10681 [ 10681 ]
          tyson Tyson Phillips (Inactive) made changes -
          Story Points 3
          tyson Tyson Phillips (Inactive) made changes -
          Link This issue relates to CORE-1319 [ CORE-1319 ]
          tyson Tyson Phillips (Inactive) made changes -
          Parent CORE-2762 [ 13920 ]
          Issue Type New Feature [ 2 ] Sub-task [ 5 ]
          Story Points 3
          tyson Tyson Phillips (Inactive) made changes -
          Link This issue is blocked by CORE-2763 [ CORE-2763 ]
          tyson Tyson Phillips (Inactive) made changes -
          Fix Version/s 4.4.0-b1 [ 11105 ]
          Fix Version/s Short Term [ 10800 ]
          tyson Tyson Phillips (Inactive) made changes -
          Summary Support Manager: Add markdown editor support for tickets Support Manager: Add markdown editor
          Automated transition triggered when Tyson Phillips (Inactive) created a branch in Stash -
          Status Open [ 1 ] In Progress [ 3 ]
          Automated transition triggered when Tyson Phillips (Inactive) created pull request #34 in Stash -
          Status In Progress [ 3 ] In Review [ 5 ]
          Resolution Fixed [ 1 ]
          tyson Tyson Phillips (Inactive) made changes -
          Time Spent 2 hours, 41 minutes [ 9660 ] 5 hours [ 18000 ]
          Worklog Id 11452 [ 11452 ]
          tyson Tyson Phillips (Inactive) made changes -
          Assignee Jonathan Reissmueller [ jonathan ] Tyson Phillips [ tyson ]
          Automated transition triggered when Tyson Phillips (Inactive) merged pull request #34 in Stash -
          Status In Review [ 5 ] Closed [ 6 ]

            People

            • Assignee:
              tyson Tyson Phillips (Inactive)
              Reporter:
              admin Paul Phillips
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Fix Release Date:
                22/Oct/18

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0 minutes
                0m
                Logged:
                Time Spent - 5 hours
                5h

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