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  1. Blesta Core
  2. CORE-2411

Support Manager: Change the piping configuration path when creating or editing a department

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 4.0.0
    • Fix Version/s: 4.2.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      The path for piping configuration when editing a support department is not as reliable as piping it directly to pipe.php.

      Update the path here to include pipe.php instead so that it looks something like:

      /usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php

      Note that the path is dynamically generated, and should continue to be dynamically generated.

      It would be a good idea also to update the tooltip. Currently it says:

      Set your piping path as shown, but be sure to update it to point to where PHP is installed if it differs from what is shown.

      Change this to:

      Set your piping path as shown, but be sure to use the correct path to PHP on your server. Make sure pipe.php is executable. You may also need to edit pipe.php to include a hashbang on line 1 that would look something like: #!/usr/bin/php

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Attachment capture-for-jira-screenshot-20170627-133339-204.png [ 11638 ]
        admin Paul Phillips made changes -
        Description The path for piping configuration when editing a support department is not as reliable as piping it directly to pipe.php.

        Update the path here to include pipe.php instead so that it looks something like:

        /usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php

        Note that the path is dynamically generated, and should continue to be dynamically generated.

        It would be a good idea also to update the tooltip. Currently it says:

        *Set your piping path as shown, but be sure to update it to point to where PHP is installed if it differs from what is shown.*

        Change this to:

        *Set your piping path as shown, but be sure to use the correct path to PHP on your server. Make sure pipe.php is executable. You may also need to edit pipe.php to include a hashbang on line 1 that would look something like: #!/usr/bin/php"
        The path for piping configuration when editing a support department is not as reliable as piping it directly to pipe.php.

        Update the path here to include pipe.php instead so that it looks something like:

        /usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php

        Note that the path is dynamically generated, and should continue to be dynamically generated.

        It would be a good idea also to update the tooltip. Currently it says:

        *Set your piping path as shown, but be sure to update it to point to where PHP is installed if it differs from what is shown.*

        Change this to:

        *Set your piping path as shown, but be sure to use the correct path to PHP on your server. Make sure pipe.php is executable. You may also need to edit pipe.php to include a hashbang on line 1 that would look something like: #!/usr/bin/php"*
        admin Paul Phillips made changes -
        Description The path for piping configuration when editing a support department is not as reliable as piping it directly to pipe.php.

        Update the path here to include pipe.php instead so that it looks something like:

        /usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php

        Note that the path is dynamically generated, and should continue to be dynamically generated.

        It would be a good idea also to update the tooltip. Currently it says:

        *Set your piping path as shown, but be sure to update it to point to where PHP is installed if it differs from what is shown.*

        Change this to:

        *Set your piping path as shown, but be sure to use the correct path to PHP on your server. Make sure pipe.php is executable. You may also need to edit pipe.php to include a hashbang on line 1 that would look something like: #!/usr/bin/php"*
        The path for piping configuration when editing a support department is not as reliable as piping it directly to pipe.php.

        Update the path here to include pipe.php instead so that it looks something like:

        /usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php

        Note that the path is dynamically generated, and should continue to be dynamically generated.

        It would be a good idea also to update the tooltip. Currently it says:

        *Set your piping path as shown, but be sure to update it to point to where PHP is installed if it differs from what is shown.*

        Change this to:

        *Set your piping path as shown, but be sure to use the correct path to PHP on your server. Make sure pipe.php is executable. You may also need to edit pipe.php to include a hashbang on line 1 that would look something like: #!/usr/bin/php*
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Story Points 1
        tyson Tyson Phillips (Inactive) made changes -
        Fix Version/s 4.2.0-b1 [ 11014 ]
        Fix Version/s Short Term [ 10800 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.2.0 Sprint 1 [ 44 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked lower
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.2.0 Sprint 1 [ 44 ] 4.2.0 Sprint 2 [ 46 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.2.0 Sprint 1 [ 46 ] 4.2.0 Sprint 1, 4.2.0 Sprint 2 [ 46, 47 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 54 minutes [ 3240 ]
        Worklog Id 10335 [ 10335 ]
        Automated transition triggered when Jonathan Reissmueller created pull request #20 in Stash -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.2.0 Sprint 1, 4.2.0 Sprint 2 [ 46, 47 ] 4.2.0 Sprint 1, 4.2.0 Sprint 2, 4.2.0 Sprint 3 [ 46, 47, 48 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        Automated transition triggered when Tyson Phillips (Inactive) merged pull request #20 in Stash -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              5/Dec/17

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 54 minutes
              54m

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