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  1. Blesta Core
  2. CORE-2587

Support Manager: Update 'trash' ticket status rule to apply only on edit

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 4.3.0-b1
        • Component/s: None
        • Labels:
          None

          Description

          The status 'trash' validation rule should only be validated on edit since it will always succeed on creation.

            Activity

            Descending order - Click to sort in ascending order
            tyson Tyson Phillips (Inactive) made changes -
            Status Reopened [ 4 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.3.0 Sprint 3 [ 53 ] 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ]
            tyson Tyson Phillips (Inactive) made changes -
            Story Points 2
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked lower
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] 4.3.0 Sprint 3 [ 53 ]
            tyson Tyson Phillips (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            tyson Tyson Phillips (Inactive) made changes -
            Status Reopened [ 4 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            tyson Tyson Phillips (Inactive) made changes -
            Description The status 'trash' validation rule only be used on edit since it will always succeed on add. The status 'trash' validation rule should only be validated on edit since it will always succeed on creation.
            tyson Tyson Phillips (Inactive) made changes -
            Summary Support Manager: Tickets run unnecessary input validation rule Support Manager: Update 'trash' ticket status rule to apply only on edit
            tyson Tyson Phillips (Inactive) made changes -
            Fix Version/s 4.2.2 [ 11021 ]
            tyson Tyson Phillips (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            Automated transition triggered when Tyson Phillips (Inactive) merged pull request #26 in Stash -
            Status In Review [ 5 ] Closed [ 6 ]
            jonathan Jonathan Reissmueller made changes -
            Summary Support Manager: Tickets can't be added without status field Support Manager: Tickets run unnecessary input validation rule
            jonathan Jonathan Reissmueller made changes -
            Description The status 'trash' validation rule is not set to 'if_set' and so fails when a status is not submitted. The status 'trash' validation rule only be used on edit since it will always succeed on add.
            jonathan Jonathan Reissmueller made changes -
            Issue Type Bug [ 1 ] Improvement [ 4 ]
            Original Estimate 0 minutes [ 0 ]
            jonathan Jonathan Reissmueller made changes -
            Time Spent 1 hour, 53 minutes [ 6780 ] 1 hour, 58 minutes [ 7080 ]
            Worklog Id 10761 [ 10761 ]
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.3.0 Sprint 3 [ 53 ] 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ]
            tyson Tyson Phillips (Inactive) made changes -
            Time Spent 1 hour, 21 minutes [ 4860 ] 1 hour, 53 minutes [ 6780 ]
            Worklog Id 10756 [ 10756 ]
            jonathan Jonathan Reissmueller made changes -
            Time Spent 28 minutes [ 1680 ] 1 hour, 21 minutes [ 4860 ]
            Worklog Id 10742 [ 10742 ]
            jonathan Jonathan Reissmueller made changes -
            Time Spent 16 minutes [ 960 ] 28 minutes [ 1680 ]
            Worklog Id 10737 [ 10737 ]
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 16 minutes [ 960 ]
            Worklog Id 10721 [ 10721 ]
            tyson Tyson Phillips (Inactive) made changes -
            Fix Version/s 4.2.2 [ 11021 ]
            Fix Version/s 4.3.0-b1 [ 11019 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.3.0 Sprint 3 [ 53 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            Automated transition triggered when Jonathan Reissmueller created pull request #26 in Stash -
            Status In Progress [ 3 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
            Field Original Value New Value
            Status Open [ 1 ] In Progress [ 3 ]
            jonathan Jonathan Reissmueller created issue -

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                jonathan Jonathan Reissmueller
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  15/Jun/18

                  Time Tracking

                  Estimated:
                  Original Estimate - 0 minutes
                  0m
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 1 hour, 58 minutes
                  1h 58m

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