Details
Description
When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.
However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid.
Originally reported here: https://www.blesta.com/forums/index.php?/topic/10894-scheduled-canceled-service-not-removing-invoice/&do=findComment&comment=57769
Activity
Field | Original Value | New Value |
---|---|---|
Rank | Ranked higher |
Description |
When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.
However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid. |
When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.
However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid. Originally reported here: https://www.blesta.com/forums/index.php?/topic/10894-scheduled-canceled-service-not-removing-invoice/&do=findComment&comment=57769 |
Sprint | 4.3.0 Sprint 3 [ 53 ] |
Rank | Ranked higher |
Assignee | Jonathan Reissmueller [ jonathan ] |

Status | Open [ 1 ] | In Progress [ 3 ] |
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 45 minutes [ 2700 ] | |
Worklog Id | 10712 [ 10712 ] |

Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |
Fix Version/s | 4.3.0-b1 [ 11019 ] | |
Fix Version/s | 4.3.0 [ 11022 ] |
Time Spent | 45 minutes [ 2700 ] | 3 hours, 30 minutes [ 12600 ] |
Worklog Id | 10734 [ 10734 ] |
Worklog Id | 10734 [ 10734 ] |
Time Spent | 3 hours, 30 minutes [ 12600 ] | 4 hours, 11 minutes [ 15060 ] |
Worklog Id | 10736 [ 10736 ] |
Time Spent | 4 hours, 11 minutes [ 15060 ] | 5 hours, 6 minutes [ 18360 ] |
Worklog Id | 10758 [ 10758 ] |
Sprint | 4.3.0 Sprint 3 [ 53 ] | 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ] |
Rank | Ranked higher |
Time Spent | 5 hours, 6 minutes [ 18360 ] | 5 hours, 10 minutes [ 18600 ] |
Worklog Id | 10762 [ 10762 ] |

Status | In Review [ 5 ] | Closed [ 6 ] |