Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-2592

Unpaid proforma are converted to invoices when adjusted due to cancelled services

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.2.0
    • Fix Version/s: 4.2.2, 4.3.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.

      However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid.

      Originally reported here: https://www.blesta.com/forums/index.php?/topic/10894-scheduled-canceled-service-not-removing-invoice/&do=findComment&comment=57769

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Rank Ranked higher
        admin Paul Phillips made changes -
        Description When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.

        However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid.
        When a service is cancelled and the invoice is not yet due, the invoice is adjusted. Either the invoice is voided entirely, or if it contains other services on it also, line items associated with the cancelled services are removed.

        However, when the invoice is a proforma invoice and this occurs, it converts the proforma invoice into a true invoice. This is a problem because this should only happen when the invoice is paid.

        Originally reported here: https://www.blesta.com/forums/index.php?/topic/10894-scheduled-canceled-service-not-removing-invoice/&do=findComment&comment=57769
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3 [ 53 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Assignee Jonathan Reissmueller [ jonathan ]
        Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 45 minutes [ 2700 ]
        Worklog Id 10712 [ 10712 ]
        Automated transition triggered when Jonathan Reissmueller created pull request #394 in Stash -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        tyson Tyson Phillips (Inactive) made changes -
        Fix Version/s 4.3.0-b1 [ 11019 ]
        Fix Version/s 4.3.0 [ 11022 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 45 minutes [ 2700 ] 3 hours, 30 minutes [ 12600 ]
        Worklog Id 10734 [ 10734 ]
        jonathan Jonathan Reissmueller made changes -
        Worklog Id 10734 [ 10734 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 3 hours, 30 minutes [ 12600 ] 4 hours, 11 minutes [ 15060 ]
        Worklog Id 10736 [ 10736 ]
        tyson Tyson Phillips (Inactive) made changes -
        Time Spent 4 hours, 11 minutes [ 15060 ] 5 hours, 6 minutes [ 18360 ]
        Worklog Id 10758 [ 10758 ]
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.3.0 Sprint 3 [ 53 ] 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 53, 54 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Time Spent 5 hours, 6 minutes [ 18360 ] 5 hours, 10 minutes [ 18600 ]
        Worklog Id 10762 [ 10762 ]
        Automated transition triggered when Tyson Phillips (Inactive) merged pull request #394 in Stash -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              22/Feb/18

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 5 hours, 10 minutes
              5h 10m

                Agile