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  1. Blesta Core
  2. CORE-2767

Support Manager: Do not auto-close trash tickets

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 4.3.0
        • Fix Version/s: 4.3.1
        • Component/s: None
        • Labels:
          None

          Description

          When tickets are in the trash, it's possible they could be auto-closed in which case they will be removed from the trash and not deleted. If a ticket has a status of "Trash", do not auto-close it.

            Activity

            Ascending order - Click to sort in descending order
            admin Paul Phillips created issue -
            admin Paul Phillips made changes -
            Field Original Value New Value
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 1 [ 64 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked lower
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Assignee Jonathan Reissmueller [ jonathan ]
            Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
            Status Open [ 1 ] In Progress [ 3 ]
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 10 minutes [ 600 ]
            Worklog Id 11374 [ 11374 ]
            Automated transition triggered when Jonathan Reissmueller created pull request #32 in Stash -
            Status In Progress [ 3 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            Automated transition triggered when Tyson Phillips (Inactive) merged pull request #32 in Stash -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  13/Aug/18

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 10 minutes
                  10m

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