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  1. Blesta Core
  2. CORE-2979

Add email bounce handling to block failing addresses and notify clients

        Details

        • Epic Name:
          Add email bounce handling

          Description

          It's possible to set a special header so that all emails sent from Blesta go to a specific mailbox. This mailbox can be checked via IMAP/POP similar to tickets. Then, the bounced emails can be parsed and processed to accomplish the following:

          • Maintain a list of hard/soft bounces
          • Use the list to determine whether we should skip delivery to an email address
          • Display a notice in the client area and admin profile to indicate email addresses that are bouncing that are associated with the client, and ask clients to update their email

          This was implemented in xenforo, and this is a good overview of the feature https://xenforo.com/community/threads/automated-bounce-email-handling.78137/

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                • Assignee:
                  Unassigned
                  Reporter:
                  admin Paul Phillips
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                  • Created:
                    Updated: