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  1. Blesta Core
  2. CORE-3247

Plesk: Cancelling a service deletes the customer account

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.7.0
    • Component/s: None
    • Labels:
      None

      Description

      Someone mentioned in a ticket that cancelling a Plesk service for a customer results in not only the service being deleted in Plesk, but the customer account as well. This would probably be fine if there were no other services under the customer, but the problem here is that the customer is deleted even when there are other services under their account.

      1. Update Plesk to not delete a customer/reseller account unless there are no webspaces under them after a service cancellation in Blesta

        Activity

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            tyson Tyson Phillips (Inactive)
          • Votes:
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              12/Sep/19

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
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              Remaining:
              Remaining Estimate - 0 minutes
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              Logged:
              Time Spent - 2 hours, 10 minutes
              2h 10m

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