Currently services that fail provisioning may continue to attempt provisioning every time the cron runs, indefinitely.

A setting should be added "Halt Automatic Provision After Attempts" which will stop provision attempts on a service after X attempts have failed. The setting should be a drop down containing

• Never
• 1
• 2
• ...
• 30

In order to track number of failed attempts we should add a new status to the log_services table called provision_failed. Make sure that adding this status does not mess up any of the current suspension/unsuspension behavior that depends on this log.

In addition, a new email template service_provision_halted should be created with the name Service Provisioning Halted and the subject Automatic Provisioning Halted for Service -

This email should be sent to subscribed admins when provisioning is halted on a service. This email should appear under the "Email Subscription Notices" section on the My Info and Staff Group pages.

For additional visibility, we may want to add a note to the clients dashboard, similar the the due invoices notice, that tells them which services, if any, have halted provisioning.