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  1. Blesta Core
  2. CORE-3280

Stripe Payments: Unable to make payment using non-merchant gateways when installed

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.7.1
    • Component/s: None
    • Labels:
      None

      Description

      When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

      • The order form does not make Stripe Payments available to pay with
        • Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

      Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

      For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was set to a non-merchant gateway payment.

        Activity

        tyson Tyson Phillips (Inactive) created issue -
        tyson Tyson Phillips (Inactive) made changes -
        Field Original Value New Value
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Sprint 4.8.0 Sprint 1 [ 92 ]
        tyson Tyson Phillips (Inactive) made changes -
        Rank Ranked higher
        tyson Tyson Phillips (Inactive) made changes -
        Assignee Tyson Phillips [ tyson ]
        tyson Tyson Phillips (Inactive) made changes -
        Fix Version/s 4.7.1 [ 11126 ]
        tyson Tyson Phillips (Inactive) made changes -
        Summary Unable to complete order using non-merchant gateway when Stripe Payments is installed Unable to make payment using non-merchant gateway when Stripe Payments is installed
        tyson Tyson Phillips (Inactive) made changes -
        Description When completing an order, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment.
        When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment.
        tyson Tyson Phillips (Inactive) made changes -
        Description When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment.
        When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a set to use a non-merchant gateway payment.
        tyson Tyson Phillips (Inactive) made changes -
        Description When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a set to use a non-merchant gateway payment.
        When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:

        * The order form does not make Stripe Payments available to pay with
        ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)

        Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.

        For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was set to a non-merchant gateway payment.
        tyson Tyson Phillips (Inactive) made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour, 46 minutes [ 6360 ]
        Worklog Id 12622 [ 12622 ]
        jonathan Jonathan Reissmueller made changes -
        Assignee Tyson Phillips [ tyson ] Jonathan Reissmueller [ jonathan ]
        Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 1 hour, 46 minutes [ 6360 ] 2 hours, 41 minutes [ 9660 ]
        Worklog Id 12625 [ 12625 ]
        jonathan Jonathan Reissmueller made changes -
        Assignee Jonathan Reissmueller [ jonathan ] Tyson Phillips [ tyson ]
        tyson Tyson Phillips (Inactive) made changes -
        Time Spent 2 hours, 41 minutes [ 9660 ] 6 hours, 15 minutes [ 22500 ]
        Worklog Id 12627 [ 12627 ]
        tyson Tyson Phillips (Inactive) made changes -
        Summary Unable to make payment using non-merchant gateway when Stripe Payments is installed Stripe Payments: Unable to make payment using non-merchant gateways when installed
        tyson Tyson Phillips (Inactive) made changes -
        Status In Progress [ 3 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            tyson Tyson Phillips (Inactive)
            Reporter:
            tyson Tyson Phillips (Inactive)
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              24/Sep/19

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 6 hours, 15 minutes
              6h 15m

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