Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 4.7.1
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Component/s: None
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Labels:None
Description
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
- The order form does not make Stripe Payments available to pay with
- Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available)
Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page.
For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was set to a non-merchant gateway payment.
Activity
Field | Original Value | New Value |
---|---|---|
Rank | Ranked higher |
Sprint | 4.8.0 Sprint 1 [ 92 ] |
Rank | Ranked higher |
Assignee | Tyson Phillips [ tyson ] |
Fix Version/s | 4.7.1 [ 11126 ] |
Summary | Unable to complete order using non-merchant gateway when Stripe Payments is installed | Unable to make payment using non-merchant gateway when Stripe Payments is installed |
Description |
When completing an order, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment. |
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page. For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment. |
Description |
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page. For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a non-merchant gateway payment. |
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page. For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a set to use a non-merchant gateway payment. |
Description |
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page. For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was a set to use a non-merchant gateway payment. |
When completing an order via an order form, a "Submit Order" button is shown. I am unable to complete the order due to a Stripe error when the following conditions are met:
* The order form does not make Stripe Payments available to pay with ** Only Non-merchant gateways are available, like PayPal and Offline Payments (i.e. no CC or ACH is used or available) Additionally, if Stripe Payments is installed, but CC payment accounts are disabled for the client, attempting to make a payment for an invoice will fail in the client UI because you can never get past the Payment Options page. For some reason, the Stripe JS is loaded on that page and checked when submitting the order, failing because no credit card was given, and one was not given because it was set to a non-merchant gateway payment. |
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 1 hour, 46 minutes [ 6360 ] | |
Worklog Id | 12622 [ 12622 ] |
Assignee | Tyson Phillips [ tyson ] | Jonathan Reissmueller [ jonathan ] |

Status | Open [ 1 ] | In Progress [ 3 ] |
Time Spent | 1 hour, 46 minutes [ 6360 ] | 2 hours, 41 minutes [ 9660 ] |
Worklog Id | 12625 [ 12625 ] |
Assignee | Jonathan Reissmueller [ jonathan ] | Tyson Phillips [ tyson ] |
Time Spent | 2 hours, 41 minutes [ 9660 ] | 6 hours, 15 minutes [ 22500 ] |
Worklog Id | 12627 [ 12627 ] |
Summary | Unable to make payment using non-merchant gateway when Stripe Payments is installed | Stripe Payments: Unable to make payment using non-merchant gateways when installed |
Status | In Progress [ 3 ] | Closed [ 6 ] |
Resolution | Fixed [ 1 ] |