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  1. Blesta Core
  2. CORE-3648

Support Manager: Add an option to include ticket attachments in email notices

    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.10.0
    • Fix Version/s: 5.1.0-b1
    • Component/s: Plugins
    • Labels:
      None

      Description

      Add three new department settings.

      [x] Include supported attachments in ticket notices.(If checked, display following 2 fields)
      [.zip,.jpg,.png] List of supported extensions separated by comma
      Maximum size of attachment to include in MB: [10]

      When a reply is sent via email, the attachments of the supported extension types (case InSenSitive) with a maximum size equal or under the number of MB specified, will be included in the email for the reply in which they are attached. Only replies that have attachments will have attachments included in the email.

        Activity

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
          • Votes:
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              8/Jun/21

              Time Tracking

              Estimated:
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              Logged:
              Time Spent - 3 hours, 22 minutes
              3h 22m

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