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  1. Blesta Core
  2. CORE-3685

Support Manager: Cannot bulk merge tickets

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.10.1
    • Fix Version/s: 4.10.2
    • Component/s: Plugins, Staff Interface
    • Labels:
      None

      Description

      To reproduce on 4.10.1, create 2 tickets assigned to the same user. Go to Support > Tickets, check the box next to one of the tickets, then select Merge and type in the ticket number to merge with.

      I thought that it would auto-fill here, but it isn't doing that for me. Entering the full ticket number and hitting submit appears to refresh the page with no error or message, and the ticket is not merged.

        Activity

        admin Paul Phillips created issue -
        abdy Abdy Franco made changes -
        Field Original Value New Value
        Sprint 4.12.0 Sprint 1 [ 112 ]
        abdy Abdy Franco made changes -
        Rank Ranked higher
        abdy Abdy Franco made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Automated transition triggered when Abdy Franco created pull request #78 in Stash -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        abdy Abdy Franco made changes -
        Sprint 4.12.0 Sprint 1 [ 112 ] 4.11.0 Sprint 4 [ 111 ]
        abdy Abdy Franco made changes -
        Rank Ranked higher
        Automated transition triggered when Jonathan Reissmueller merged pull request #78 in Stash -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              30/Jun/20

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