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  1. Blesta Core
  2. CORE-4197

Import Manager: Add current staff member to support department

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Minor
        • Resolution: Fixed
        • Affects Version/s: None
        • Fix Version/s: 5.1.0-b1
        • Component/s: None
        • Labels:
          None

          Description

          We get a lot of tickets about support tickets not showing up after an import. This is because the current staff user is not assigned to the newly created support departments and thus can't see the tickets under them. We should assign admin ID #1 to the support departments on import.

            Activity

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            jonathan Jonathan Reissmueller created issue -
            jonathan Jonathan Reissmueller made changes -
            Field Original Value New Value
            Issue Type Bug [ 1 ] Improvement [ 4 ]
            jonathan Jonathan Reissmueller made changes -
            Sprint 5.1.0 Sprint 4 [ 131 ]
            jonathan Jonathan Reissmueller made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Fix Version/s 5.1.0-b1 [ 11703 ]
            Fix Version/s Short Term [ 10800 ]
            jonathan Jonathan Reissmueller made changes -
            Assignee Jonathan Reissmueller [ jonathan ]
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 46 minutes [ 2760 ]
            Worklog Id 14862 [ 14862 ]
            jonathan Jonathan Reissmueller made changes -
            Status Open [ 1 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            jonathan Jonathan Reissmueller made changes -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                jonathan Jonathan Reissmueller
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  8/Jun/21

                  Time Tracking

                  Estimated:
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                  Logged:
                  Time Spent - 46 minutes
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