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  1. Blesta Core
  2. CORE-4337

Support Manager: Cannot disable ticket reminder

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.1.0-b2
    • Component/s: None
    • Labels:
      None

      Description

      To reproduce:

      • Create or edit a support department and set the Automatically Send Ticket Reminders
      • Edit the department and try to set the interval to "never"
      • Receive the error "Please select a valid reminder ticket interval."

        Activity

        jonathan Jonathan Reissmueller created issue -
        jonathan Jonathan Reissmueller made changes -
        Field Original Value New Value
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.1.0-b2 Sprint 1 [ 136 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked lower
        jonathan Jonathan Reissmueller made changes -
        Assignee Jonathan Reissmueller [ jonathan ]
        jonathan Jonathan Reissmueller made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 7 minutes [ 420 ]
        Worklog Id 15032 [ 15032 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            jonathan Jonathan Reissmueller
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              17/Jun/21

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 7 minutes
              7m

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