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  1. Blesta Core
  2. CORE-4545

Stripe Payments: ACH Verification improvements

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.4.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      CORE-4516 added ach support, but the flow is a bit clunky. After setting ach details while making a payment or creating a payment account, verification is require for the bank account. This can happen by editing the payment account in the interface, and entering the amount of two minor charge applied to the bank account. The issue is two fold:

      1. While we tell people the account must be verified, we don't tell them how to verify it.
      2. Verifying the account should happen in one continous flow, not two or three separate steps.

      So the solution then would be:

      1. Make the message and error about verification more clear (even in a tooltip if needed)
      2. Ideally there would be a way to save the details without submitting the page and immediately transition the form to the amount verification form

        Activity

        jonathan Jonathan Reissmueller created issue -
        jonathan Jonathan Reissmueller made changes -
        Field Original Value New Value
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Story Points 5
        jonathan Jonathan Reissmueller made changes -
        Fix Version/s 5.4.0-b1 [ 11719 ]
        Fix Version/s Short Term [ 10800 ]
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.4.0 Sprint 1 [ 148 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked lower
        abdy Abdy Franco made changes -
        Assignee Abdy Franco [ abdy ]
        abdy Abdy Franco made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        abdy Abdy Franco made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 3 hours, 54 minutes [ 14040 ]
        Worklog Id 15466 [ 15466 ]
        abdy Abdy Franco made changes -
        Time Spent 3 hours, 54 minutes [ 14040 ] 7 hours, 19 minutes [ 26340 ]
        Worklog Id 15473 [ 15473 ]
        abdy Abdy Franco made changes -
        Time Spent 7 hours, 19 minutes [ 26340 ] 1 day, 7 hours, 17 minutes [ 55020 ]
        Worklog Id 15477 [ 15477 ]
        abdy Abdy Franco made changes -
        Time Spent 1 day, 7 hours, 17 minutes [ 55020 ] 2 days, 4 hours, 50 minutes [ 75000 ]
        Worklog Id 15480 [ 15480 ]
        abdy Abdy Franco made changes -
        Time Spent 2 days, 4 hours, 50 minutes [ 75000 ] 3 days, 3 hours, 6 minutes [ 97560 ]
        Worklog Id 15488 [ 15488 ]
        abdy Abdy Franco made changes -
        Time Spent 3 days, 3 hours, 6 minutes [ 97560 ] 3 days, 3 hours, 51 minutes [ 100260 ]
        Worklog Id 15492 [ 15492 ]
        abdy Abdy Franco made changes -
        Time Spent 3 days, 3 hours, 51 minutes [ 100260 ] 4 days, 1 hour, 44 minutes [ 121440 ]
        Worklog Id 15496 [ 15496 ]
        abdy Abdy Franco made changes -
        Time Spent 4 days, 1 hour, 44 minutes [ 121440 ] 4 days, 7 hours, 49 minutes [ 143340 ]
        Worklog Id 15500 [ 15500 ]
        abdy Abdy Franco made changes -
        Time Spent 4 days, 7 hours, 49 minutes [ 143340 ] 1 week, 6 hours, 25 minutes [ 167100 ]
        Worklog Id 15507 [ 15507 ]
        abdy Abdy Franco made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        abdy Abdy Franco made changes -
        Time Spent 1 week, 6 hours, 25 minutes [ 167100 ] 1 week, 7 hours, 6 minutes [ 169560 ]
        Worklog Id 15515 [ 15515 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 1 week, 7 hours, 6 minutes [ 169560 ] 1 week, 1 day, 1 hour, 51 minutes [ 179460 ]
        Worklog Id 15517 [ 15517 ]
        abdy Abdy Franco made changes -
        Time Spent 1 week, 1 day, 1 hour, 51 minutes [ 179460 ] 1 week, 1 day, 6 hours, 36 minutes [ 196560 ]
        Worklog Id 15519 [ 15519 ]
        abdy Abdy Franco made changes -
        Time Spent 1 week, 1 day, 6 hours, 36 minutes [ 196560 ] 1 week, 1 day, 7 hours, 10 minutes [ 198600 ]
        Worklog Id 15521 [ 15521 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Review [ 5 ] Closed [ 6 ]
        jonathan Jonathan Reissmueller made changes -
        Resolution Fixed [ 1 ]
        Status Closed [ 6 ] Reopened [ 4 ]
        jonathan Jonathan Reissmueller made changes -
        Time Spent 1 week, 1 day, 7 hours, 10 minutes [ 198600 ] 1 week, 1 day, 7 hours, 42 minutes [ 200520 ]
        Worklog Id 15529 [ 15529 ]
        jonathan Jonathan Reissmueller made changes -
        Status Reopened [ 4 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            jonathan Jonathan Reissmueller
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              13/Apr/22

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 week, 1 day, 7 hours, 42 minutes
              1w 1d 7h 42m

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