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  1. Blesta Core
  2. CORE-4557

Support Manager: Don't allow human verification to be enabled on the department if it's not configured

        Details

        • Type: New Feature
        • Status: Open
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 5.2.0
        • Fix Version/s: Short Term
        • Component/s: Plugins, Staff Interface
        • Labels:
          None

          Description

          When creating or editing a Support Department as part of the Support Manager, the following option appears if not allowing only clients to open tickets;

          Require Human Verification for unauthenticated users

          However, this form option should be disabled if Settings > Company > General > Human Verification has Captcha set to "None". Enabling it for the support department may result in errors because no Captcha is configured for the company.

          If there is no Captcha enabled, in addition to disabling the form field, we might consider displaying a message that says, "Human Verification can only be enabled if a Captcha option is configured under Settings > Company > General > Human Verification"

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              People

              • Assignee:
                Unassigned
                Reporter:
                admin Paul Phillips
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                Dates

                • Created:
                  Updated: