Details
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Type:
New Feature
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 5.2.0
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Fix Version/s: Short Term
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Component/s: Plugins, Staff Interface
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Labels:None
Description
When creating or editing a Support Department as part of the Support Manager, the following option appears if not allowing only clients to open tickets;
Require Human Verification for unauthenticated users
However, this form option should be disabled if Settings > Company > General > Human Verification has Captcha set to "None". Enabling it for the support department may result in errors because no Captcha is configured for the company.
If there is no Captcha enabled, in addition to disabling the form field, we might consider displaying a message that says, "Human Verification can only be enabled if a Captcha option is configured under Settings > Company > General > Human Verification"
