Details
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Type:
Improvement
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 5.4.1
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Fix Version/s: 5.7.0-b1
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Component/s: Staff Interface
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Labels:None
Description
If an order needs to be cancelled, the best thing to do is to cancel the order. It removes the pending service, and it voids the invoice.
However, some users, not realizing this, will simply void the invoice. Now that nothing is due, the pending service is provisioned by the automation task.
So, if you go to void or bulk void an invoice and it (or any of them in case of bulk void) contain a service of the status "pending", show a confirmation dialog with some text.
Text:
You are attempting to void an invoice that has pending services associated with it. If the invoice is voided, nothing will be due for the pending service, and it will be activated.
Cancel / Continue buttons.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
| Rank | Ranked higher |
| Fix Version/s | 5.7.0-b1 [ 11737 ] | |
| Fix Version/s | 5.6.0-b1 [ 11730 ] |
| Story Points | 3 |
| Sprint | 5.7.0 Sprint 2 [ 171 ] |
| Rank | Ranked higher |
| Sprint | 5.7.0 Sprint 2 [ 171 ] | 5.7.0 Sprint 2, 5.7.0 Sprint 3 [ 171, 172 ] |
| Rank | Ranked higher |
| Sprint | 5.7.0 Sprint 2, 5.7.0 Sprint 3 [ 171, 172 ] | 5.7.0 Sprint 2, 5.7.0 Sprint 3, 5.7.0 Sprint 4 [ 171, 172, 173 ] |
| Rank | Ranked higher |
| Assignee | Abdy Franco [ abdy ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 3 hours, 32 minutes [ 12720 ] | |
| Worklog Id | 16137 [ 16137 ] |
| Time Spent | 3 hours, 32 minutes [ 12720 ] | 1 day, 3 hours, 17 minutes [ 40620 ] |
| Worklog Id | 16138 [ 16138 ] |
| Time Spent | 1 day, 3 hours, 17 minutes [ 40620 ] | 2 days, 1 hour, 4 minutes [ 61440 ] |
| Worklog Id | 16139 [ 16139 ] |
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Sprint | 5.7.0 Sprint 2, 5.7.0 Sprint 3, 5.7.0 Sprint 4 [ 171, 172, 173 ] | 5.7.0 Sprint 2, 5.7.0 Sprint 3, 5.7.0 Sprint 4, 5.7.0 Sprint 5 [ 171, 172, 173, 174 ] |
| Rank | Ranked higher |
| Time Spent | 2 days, 1 hour, 4 minutes [ 61440 ] | 2 days, 3 hours, 19 minutes [ 69540 ] |
| Worklog Id | 16182 [ 16182 ] |
| Time Spent | 2 days, 3 hours, 19 minutes [ 69540 ] | 2 days, 7 hours, 53 minutes [ 85980 ] |
| Worklog Id | 16184 [ 16184 ] |
| Time Spent | 2 days, 7 hours, 53 minutes [ 85980 ] | 3 days, 3 hours, 13 minutes [ 97980 ] |
| Worklog Id | 16186 [ 16186 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |
