Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 5.6.1
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Component/s: None
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Labels:None
Description
To reproduce:
- Create a ticket assigned to a department
- Post an empty reply in the admin interface
- See error "Undefined property: stdClass::$custom_fields."
To fix, update plugins/support_manager/controllers/admin_tickets.php around lines 458 and 606 from:
$input_fields = $this->formatDepartmentCustomFields($department->fields, $vars->custom_fields);
To
$input_fields = $this->formatDepartmentCustomFields($department->fields, $vars->custom_fields ?? []);
Activity
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
| Sprint | 5.7.0 Sprint 3 [ 172 ] |
| Rank | Ranked higher |
| Sprint | 5.7.0 Sprint 3 [ 172 ] | 5.7.0 Sprint 3, 5.7.0 Sprint 4 [ 172, 173 ] |
| Rank | Ranked higher |
| Issue Type | Task [ 3 ] | Bug [ 1 ] |
| Assignee | Abdy Franco [ abdy ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 45 minutes [ 6300 ] | |
| Worklog Id | 16108 [ 16108 ] |
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |
