Details
-
Type:
Bug
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Status: Closed
-
Priority:
Major
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 5.6.1
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Component/s: None
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Labels:None
Description
To reproduce:
- Login as client
- View ticket widget
- Click ticket number
- Receive 404
On line 59 in plugins/support_manager/views/default/client_main.pdt the URL needs to be changed from
<td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_main/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td>
To
<td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_tickets/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td>
Activity
| Field | Original Value | New Value |
|---|---|---|
| Sprint | 5.7.0 Sprint 4 [ 173 ] |
| Rank | Ranked higher |
| Rank | Ranked higher |
| Assignee | Jonathan Reissmueller [ jonathan ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Description |
On line 59 in plugins/support_manager/views/default/client_main.pdt the URL needs to be changed from
{code:java} <td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_main/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td> {code} To {code:java} <td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_tickets/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td> {code} |
To reproduce:
- Login as client - View ticket widget - Click ticket number - Receive 404 On line 59 in plugins/support_manager/views/default/client_main.pdt the URL needs to be changed from {code:java} <td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_main/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td> {code} To {code:java} <td><a href="<?php echo $this->Html->safe($this->base_uri . 'plugin/support_manager/client_tickets/reply/' . (isset($ticket->id) ? $ticket->id : null) . '/');?>"><?php echo (isset($ticket->code) ? $this->Html->safe($ticket->code) : null);?></a></td> {code} |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |