Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-4989

Auto debit attempts seems to be ignored

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 5.8.1
    • Fix Version/s: 5.9.0-b1
    • Component/s: Staff Interface
    • Labels:
      None

      Description

      Auto Debit Attempts is a company setting (Settings > Company > Billing/Payment) and a Client Group setting (Settings > Company > Client Groups). It appears to be ignored, and auto debit attempts are not limited. After the number of attempts has been reached without a successful charge, the Payment Account enabled for auto debit should be de-selected so that it will not attempt any further charges.

      This setting is stored with a key of autodebit_attempts within client_group_settings and company_settings.

      To reproduce, create a payment account that will fail. If testing with Stripe Payments use a card that should be declined per https://stripe.com/docs/testing#declined-payments and set a number of attempts to 1. Allow the cron to run to process the charge, receive the decline, note that the payment account is still enabled.

      I'm not sure where the number of attempts is tracked.

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.9.0 Sprint 4 [ 187 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        jonathan Jonathan Reissmueller made changes -
        Assignee Jonathan Reissmueller [ jonathan ]
        jonathan Jonathan Reissmueller made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour, 46 minutes [ 6360 ]
        Worklog Id 16661 [ 16661 ]
        jonathan Jonathan Reissmueller made changes -
        Status In Progress [ 3 ] Closed [ 6 ]
        Resolution Cannot Reproduce [ 5 ]

          People

          • Assignee:
            jonathan Jonathan Reissmueller
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              15/Dec/23

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 hour, 46 minutes
              1h 46m

                Agile