Details
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Type:
New Feature
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 5.8.2
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Fix Version/s: 5.10.0-b1
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Component/s: Staff Interface
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Labels:None
Description
Some email templates can include their own attachments, like invoices. However, some users have indicated that they must include an attachment in various different emails that are sent to clients.
The simplest solution is to add a section on every email template where an attachment or attachments can be assigned to the template. When the email template is used, the attachment(s) will be included with the email.
For email templates, add a section to assign and remove attachments. Either a "Choose File" option with a button to "Add More" or a drag and drop attachment section like the Support Manager uses for tickets (Preferred).
Attachments will need to be uploaded to the uploads directory e.g. "/path/to/uploads/1/", probably in a new sub-directory for email attachments.
Activity
Paul Phillips
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
| Sprint | 5.10.0 Sprint 5 [ 192 ] |
| Assignee | Abdy Franco [ abdy ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 29 minutes [ 1740 ] | |
| Worklog Id | 16794 [ 16794 ] |
| Time Spent | 29 minutes [ 1740 ] | 1 day, 32 minutes [ 30720 ] |
| Worklog Id | 16795 [ 16795 ] |
| Time Spent | 1 day, 32 minutes [ 30720 ] | 2 days, 27 minutes [ 59220 ] |
| Worklog Id | 16796 [ 16796 ] |
| Time Spent | 2 days, 27 minutes [ 59220 ] | 3 days, 24 minutes [ 87840 ] |
| Worklog Id | 16797 [ 16797 ] |
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Time Spent | 3 days, 24 minutes [ 87840 ] | 3 days, 6 hours, 17 minutes [ 109020 ] |
| Worklog Id | 16798 [ 16798 ] |
| Time Spent | 3 days, 6 hours, 17 minutes [ 109020 ] | 3 days, 7 hours, 13 minutes [ 112380 ] |
| Worklog Id | 16801 [ 16801 ] |
| Time Spent | 3 days, 7 hours, 13 minutes [ 112380 ] | 4 days, 1 hour, 17 minutes [ 119820 ] |
| Worklog Id | 16820 [ 16820 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |
