Details
Description
When a service is suspended that uses the universal module, the suspend reason is not sent in the notifications. The notification seems to include the "previous" pre-update state/information rather than the most current. Suspend reason should be included in a suspend action and anything else that may have changed.
Activity
Paul Phillips
created issue -
Jonathan Reissmueller
made changes -
Field | Original Value | New Value |
---|---|---|
Fix Version/s | 5.9.3 [ 11913 ] | |
Fix Version/s | 5.10.0-b1 [ 11905 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked higher |
Jonathan Reissmueller
made changes -
Sprint | 5.10.0 Sprint 6 [ 193 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked lower |
Jonathan Reissmueller
made changes -
Assignee | Jonathan Reissmueller [ jonathan ] |
Jonathan Reissmueller
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked lower |
Jonathan Reissmueller
made changes -
Fix Version/s | 5.10.0-b1 [ 11905 ] | |
Fix Version/s | 5.9.3 [ 11913 ] |
Jonathan Reissmueller
made changes -
Issue Type | Bug [ 1 ] | Improvement [ 4 ] |
Jonathan Reissmueller
made changes -
Status | In Progress [ 3 ] | Open [ 1 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked higher |
Jonathan Reissmueller
made changes -
Assignee | Jonathan Reissmueller [ jonathan ] |
Abdy Franco
made changes -
Assignee | Abdy Franco [ abdy ] |
Abdy Franco
made changes -
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 39 minutes [ 2340 ] | |
Worklog Id | 16860 [ 16860 ] |
Abdy Franco
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Jonathan Reissmueller
made changes -
Sprint | 5.10.0 Sprint 6 [ 193 ] | 5.10.0 Sprint 6, 5.10.0 Sprint 7 [ 193, 195 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked higher |
Jonathan Reissmueller
made changes -
Sprint | 5.10.0 Sprint 6, 5.10.0 Sprint 7 [ 193, 195 ] | 5.10.0 Sprint 6, 5.10.0 Sprint 7, 5.10.0 Sprint 8 [ 193, 195, 197 ] |
Jonathan Reissmueller
made changes -
Rank | Ranked higher |
Jonathan Reissmueller
made changes -
Issue Type | Improvement [ 4 ] | Bug [ 1 ] |
Abdy Franco
made changes -
Time Spent | 39 minutes [ 2340 ] | 2 hours, 48 minutes [ 10080 ] |
Worklog Id | 16886 [ 16886 ] |
Abdy Franco
made changes -
Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |
Jonathan Reissmueller
made changes -
Status | In Review [ 5 ] | Closed [ 6 ] |
Abdy Franco
To reproduce, do the following:
1. Create a universal module product. For Suspend enter your email address. Under "Email Notification" add the tag:
{% debug%}so that everything is included.
2. Create a Package using the product.
3. Add a service using the Package to a client.
4. Manually suspend the service as an admin and enter a reason.
5. The Universal Module sends you an email with debug information (all tag/data info)
Note that [_service] element contains:
[suspension_reason] =>
Which is an empty response.
Next:
1. Unsuspend the services
2. Suspend the service again and enter a DIFFERENT reason
3. Note that the email contains the PREVIOUS/ORIGINAL reason for the suspension
[suspension_reason] => This is my original reason for suspension.