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  1. Blesta Core
  2. CORE-5102

Support Manager: Truncate replies so they do not exceed mediumtext

        Details

        • Type: Improvement
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 5.9.2
        • Fix Version/s: 5.11.0-b1
        • Component/s: None
        • Labels:
          None

          Description

          Truncate ticket replies so that they cannot exceed MEDIUMTEXT, and cause an SQL error. Consider that utf8mb4 characters are larger than utf8 characters.

            Activity

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            admin Paul Phillips created issue -
            jonathan Jonathan Reissmueller made changes -
            Field Original Value New Value
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Sprint 5.11.0 Sprint 3 [ 202 ]
            jonathan Jonathan Reissmueller made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Story Points 3
            abdy Abdy Franco made changes -
            Assignee Abdy Franco [ abdy ]
            abdy Abdy Franco made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 33 minutes [ 1980 ]
            Worklog Id 17385 [ 17385 ]
            abdy Abdy Franco made changes -
            Status Open [ 1 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            jonathan Jonathan Reissmueller made changes -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                abdy Abdy Franco
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  27/Nov/24

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 33 minutes
                  33m

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