Details
Description
When configuring a Package using Directadmin, you must select a Server. The plans and the IP address(es) are fetched from the API and populated as Package fields.
This is a big problem because it doesn't really allow you to sell from Server Groups, since the IP is server specific. It also doesn't work well when allowing the client to choose location by Server Group.
On the contrary, cPanel works perfectly fine in this case. You specify a Server Group on the Package and not the Server, it makes an API call to a server in the group and fetches the Plans, and populates a plan dropdown. So long as all your Plans exist on all your WHM/cPanel servers there is no problem.
But, when the IP is required for DA, the IP is unique and can only be used with the server for which it belongs.
Question: Does DA's API still require that we send an IP address when provisioning a new DA account? If not, let's remove the requirement entirely.
If it does require the IP, can we move the IP to the Module Server configuration and remove it from the Package? If yes, we should do that.
Selecting a Server Group on the Package should NOT ask for a Server to be selected, as it should choose upon provisioning which server to use, and the IP should not be specified here.
In other products, it seems like specifying the IP on the Server / module row is totally fine.
Activity
Field | Original Value | New Value |
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Description |
When configuring a Package using Directadmin, you must select a Server. The plans and the IP address(es) are fetched from the API and populated as Package fields.
This is a big problem because it doesn't really allow you to sell from Server Groups, since the IP is server specific. It also doesn't work well when allowing the client to choose location by Server Group. On the contrary, cPanel works perfectly fine in this case. You specify a Server Group on the Package and not the Server, it makes an API call to a server in the group and fetches the Plans, and populates a plan dropdown. So long as all your Plans exist on all your WHM/cPanel servers there is no problem. But, when the IP is required for DA, the IP is unique and can only be used with the server for which it belongs. Question: Does DA's API still require that we send an IP address when provisioning a new DA account? If not, let's remove the requirement entirely. If it does require the IP, can we move the IP to the Module Server configuration and remove it from the Package? If yes, we should do that. Selecting a Server Group on the Package should NOT ask for a Server to be selected, as it should choose upon provisioning which server to use, and the IP should not be specified here. |
When configuring a Package using Directadmin, you must select a Server. The plans and the IP address(es) are fetched from the API and populated as Package fields.
This is a big problem because it doesn't really allow you to sell from Server Groups, since the IP is server specific. It also doesn't work well when allowing the client to choose location by Server Group. On the contrary, cPanel works perfectly fine in this case. You specify a Server Group on the Package and not the Server, it makes an API call to a server in the group and fetches the Plans, and populates a plan dropdown. So long as all your Plans exist on all your WHM/cPanel servers there is no problem. But, when the IP is required for DA, the IP is unique and can only be used with the server for which it belongs. Question: Does DA's API still require that we send an IP address when provisioning a new DA account? If not, let's remove the requirement entirely. If it does require the IP, can we move the IP to the Module Server configuration and remove it from the Package? If yes, we should do that. Selecting a Server Group on the Package should NOT ask for a Server to be selected, as it should choose upon provisioning which server to use, and the IP should not be specified here. In other products, it seems like specifying the IP on the Server / module row is totally fine. |
Rank | Ranked higher |
Rank | Ranked lower |
Rank | Ranked higher |
Story Points | 3 |
Sprint | 5.11.0 Sprint 4 [ 203 ] |
Rank | Ranked lower |
Rank | Ranked higher |
Remaining Estimate | 0 minutes [ 0 ] | |
Time Spent | 7 hours, 52 minutes [ 28320 ] | |
Worklog Id | 17400 [ 17400 ] |
Assignee | Abdy Franco [ abdy ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Time Spent | 7 hours, 52 minutes [ 28320 ] | 1 day, 7 hours, 39 minutes [ 56340 ] |
Worklog Id | 17401 [ 17401 ] |
Time Spent | 1 day, 7 hours, 39 minutes [ 56340 ] | 2 days, 7 hours, 27 minutes [ 84420 ] |
Worklog Id | 17402 [ 17402 ] |
Time Spent | 2 days, 7 hours, 27 minutes [ 84420 ] | 3 days, 7 hours, 24 minutes [ 113040 ] |
Worklog Id | 17403 [ 17403 ] |
Time Spent | 3 days, 7 hours, 24 minutes [ 113040 ] | 4 days, 4 hours, 44 minutes [ 132240 ] |
Worklog Id | 17404 [ 17404 ] |
Status | In Progress [ 3 ] | In Review [ 5 ] |
Resolution | Fixed [ 1 ] |
Status | In Review [ 5 ] | Closed [ 6 ] |