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  1. Blesta Core
  2. CORE-5212

Namecheap: Domain disappears when manually adding an existing domain

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 5.10.0
    • Fix Version/s: 5.10.1
    • Component/s: Modules, Staff Interface
    • Labels:
      None

      Description

      It's often necessary to add a domain to Blesta that's already registered and in your account. In this case, we follow the following procedure (successfully with Generic Domains), but the domain is missing, there are no service_fields that match our domain's service ID after we are done, but the domain should be present with the key=domain AND service_id= service ID.

      1. Install the Namecheap module.
      2. Add a TLD, like .xyz using Namecheap. Packages > Domain Options: TLDs Pricing.
      3. Visit a client profile page, click [+] in the domains widget. Enter an existing domain, like domain.xyz and click Transfer. Uncheck "Provision the domain using the registrar module". Enter a fake EPP code, click continue.
      4. Note that after this process, the domain is added but there is no label, so the domain appears blank. Editing the domain as a service likewise does not show the domain, nor a field where it could be entered.

      Repeating this process with the Generic Domains module, and Namesilo, and perhaps all other modules (not all have been tested), this works just fine, the domain appears in the label.

        Activity

        admin Paul Phillips created issue -
        admin Paul Phillips made changes -
        Field Original Value New Value
        Rank Ranked higher
        admin Paul Phillips made changes -
        Description It's often necessary to add a domain to Blesta that's already registered and in your account. In this case, we follow the following procedure (successfully with Generic Domains), but the domain is missing, there are no service_fields that match our domain's service ID after we are done, but the domain should be present with the key=domain AND service_id= service ID.

        1. Install the Namecheap module.
        2. Add a TLD, like .xyz using Namecheap. Packages > Domain Options: TLDs Pricing.
        3. Visit a client profile page, click [+] in the domains widget. Enter an existing domain, like domain.xyz and click Transfer. Uncheck "Provision the domain using the registrar module". Enter a fake EPP code, click continue.
        4. Note that after this process, the domain is added but there is no label, so the domain appears blank.

        Repeating this process with the Generic Domains module, and Namesilo, and perhaps all other modules (not all have been tested), this works just fine, the domain appears in the label.
        It's often necessary to add a domain to Blesta that's already registered and in your account. In this case, we follow the following procedure (successfully with Generic Domains), but the domain is missing, there are no service_fields that match our domain's service ID after we are done, but the domain should be present with the key=domain AND service_id= service ID.

        1. Install the Namecheap module.
        2. Add a TLD, like .xyz using Namecheap. Packages > Domain Options: TLDs Pricing.
        3. Visit a client profile page, click [+] in the domains widget. Enter an existing domain, like domain.xyz and click Transfer. Uncheck "Provision the domain using the registrar module". Enter a fake EPP code, click continue.
        4. Note that after this process, the domain is added but there is no label, so the domain appears blank. Editing the domain as a service likewise does not show the domain, nor a field where it could be entered.

        Repeating this process with the Generic Domains module, and Namesilo, and perhaps all other modules (not all have been tested), this works just fine, the domain appears in the label.
        abdy Abdy Franco made changes -
        Assignee Abdy Franco [ abdy ]
        abdy Abdy Franco made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jonathan Jonathan Reissmueller made changes -
        Sprint 5.11.0 Sprint 1 [ 201 ]
        jonathan Jonathan Reissmueller made changes -
        Rank Ranked higher
        abdy Abdy Franco made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours, 22 minutes [ 8520 ]
        Worklog Id 17146 [ 17146 ]
        abdy Abdy Franco made changes -
        Status In Progress [ 3 ] In Review [ 5 ]
        Resolution Fixed [ 1 ]
        admin Paul Phillips made changes -
        Status In Review [ 5 ] Closed [ 6 ]

          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              26/Jun/24

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
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              Remaining:
              Remaining Estimate - 0 minutes
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              Logged:
              Time Spent - 2 hours, 22 minutes
              2h 22m

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