Details
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Type:
Improvement
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Status: Reopened
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 5.10.0
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Fix Version/s: 5.12.0-b1
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Component/s: Client Interface, Staff Interface
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Labels:None
Description
There is a Company (Settings > Company > Billing/Payment) and Client Group (Settings > Company > Client Groups: Edit) setting called "Allow Clients to Cancel Services".
If this is checked, under the service Manage link in the client area there is a red button called "Cancel Options", clicking this button opens a modal (attached) that has 3 options:
- At End of Term (Month xx, 20xx)
- Immediately
- Do not cancel
We need to split apart "At End of Term" and "Immediately" so that staff can grant access to both options, or one option.
I suggest if this setting is checked, we show a drop down menu with the following options:
- Allow immediate or end of term cancellation. (default)
- Allow end of term cancellation only.
- Allow immediate cancellation only.
Then, when a client clicks the button to cancel, they will only have the options available to them in the modal.
The dropdown options do not appear for Client Groups, only within Company settings. See attached screenshot.