Details
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Type:
Improvement
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 5.10.0
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Fix Version/s: 5.12.0-b1
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Component/s: Client Interface, Staff Interface
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Labels:None
Description
There is a Company (Settings > Company > Billing/Payment) and Client Group (Settings > Company > Client Groups: Edit) setting called "Allow Clients to Cancel Services".
If this is checked, under the service Manage link in the client area there is a red button called "Cancel Options", clicking this button opens a modal (attached) that has 3 options:
- At End of Term (Month xx, 20xx)
- Immediately
- Do not cancel
We need to split apart "At End of Term" and "Immediately" so that staff can grant access to both options, or one option.
I suggest if this setting is checked, we show a drop down menu with the following options:
- Allow immediate or end of term cancellation. (default)
- Allow end of term cancellation only.
- Allow immediate cancellation only.
Then, when a client clicks the button to cancel, they will only have the options available to them in the modal.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
Paul Phillips
made changes -
| Rank | Ranked lower |