Details
Improvement
Major
Description
When Auto Renewal is turned off for a domain, an expiration date is set so that it won't be invoiced for renewal. The Scheduled Cancellation email template is used to send an email to the client:
Your service, .com - yourdomain.com, has been scheduled for cancellation. If no action is taken, it will be cancelled on Oct 26, 2025. If you believe this action is in error, please contact us as soon as possible.
If we send an email, it should have different language, like this:
Auto renewal for your domain, yourdomain.com, has been disabled. Unless you renew your domain manually in the client area with the "Renew Now" button under Manage, it will expire on Oct 26, 2025. If you believe this action is in error and would like this domain to renew automatically, please contact us as soon as possible.
Additionally, we should have an option on whether to send this email or not when staff makes this change.
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Rank | Ranked higher |
Paul Phillips
made changes -
| Rank | Ranked lower |