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  1. Blesta Core
  2. CORE-5361

Support Manager: Add support for importing tickets from Google and Microsoft with oauth2

        Details

        • Type: Task
        • Status: Reopened
        • Priority: Major
        • Resolution: Unresolved
        • Affects Version/s: 5.11.0
        • Fix Version/s: 5.13.0-b1
        • Component/s: Plugins
        • Labels:
          None

          Description

          Google is phasing out standard username/password authentication in favor of oauth2.

          This option will appear when editing or creating a new department under the "Email Handling" dropdown. While Google supports POP, the authentication method is different. I suggest we add 2 new options to the Email Handling dropdown:

          • Google
          • Microsoft

          Google

          We will need at least the following fields:

          • Host
          • Port
          • Client ID
          • Client Secret
          • Connection Token

          We will need to also display a Redirect URL for OAuth2.

          Microsoft

          • Application ID
          • Client Secret
          • Connection Token

          We will need to display a Redirect URL for OAuth2 here also.

          The above is based on my understanding of other integrations.

          Potentially useful documentation:
          https://developers.google.com/gmail/imap/xoauth2-protocol
          https://learn.microsoft.com/en-us/exchange/client-developer/legacy-protocols/how-to-authenticate-an-imap-pop-smtp-application-by-using-oauth

            Activity

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            admin Paul Phillips created issue -
            admin Paul Phillips made changes -
            Field Original Value New Value
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            admin Paul Phillips made changes -
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            jonathan Jonathan Reissmueller made changes -
            Sprint 5.13.0 Sprint 2 [ 217 ]
            abdy Abdy Franco made changes -
            Assignee Abdy Franco [ abdy ]
            abdy Abdy Franco made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            abdy Abdy Franco made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 43 minutes [ 2580 ]
            Worklog Id 17809 [ 17809 ]
            abdy Abdy Franco made changes -
            Time Spent 43 minutes [ 2580 ] 1 day, 36 minutes [ 30960 ]
            Worklog Id 17810 [ 17810 ]
            abdy Abdy Franco made changes -
            Time Spent 1 day, 36 minutes [ 30960 ] 2 days, 26 minutes [ 59160 ]
            Worklog Id 17811 [ 17811 ]
            abdy Abdy Franco made changes -
            Status In Progress [ 3 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            jonathan Jonathan Reissmueller made changes -
            Sprint 5.13.0 Sprint 2 [ 217 ] 5.13.0 Sprint 2, 5.13.0 Sprint 3 [ 217, 218 ]
            jonathan Jonathan Reissmueller made changes -
            Rank Ranked higher
            abdy Abdy Franco made changes -
            Time Spent 2 days, 26 minutes [ 59160 ] 2 days, 42 minutes [ 60120 ]
            Worklog Id 17863 [ 17863 ]
            jonathan Jonathan Reissmueller made changes -
            Status In Review [ 5 ] Closed [ 6 ]
            jonathan Jonathan Reissmueller made changes -
            Resolution Fixed [ 1 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            Assignee Abdy Franco [ abdy ] Jonathan Reissmueller [ jonathan ]

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Fix Release Date:
                  25/Nov/25

                  Time Tracking

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                  Logged:
                  Time Spent - 2 days, 42 minutes
                  2d 42m

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