Details
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Type:
Bug
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 5.13.0
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Fix Version/s: 5.13.2
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Component/s: Staff Interface
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Labels:None
Description
PostalMethods was not working, returning an authentication error.
API Docs:
https://documenter.getpostman.com/view/10877655/2sAYJ1j2Ce#5fe4fff7-72ca-4ea2-a702-6a06bcda6fde
Issues Found:
Summary of Fixes Applied
1. Reply Envelope Address Fix (Critical)
- Changed from returnAddress.* to replyonEvelopeAddress.* when reply envelope is enabled
- Added separate reply_envelope_address property
2. Settings Loading Fix (Critical)
- Changed to fetch PostalMethods settings directly using getSetting() instead of from company_settings array
- This fixes the encrypted API key not being loaded
3. API Compatibility Updates
- Added required refId parameter (generates unique ID per request)
- Added Name fields to sendToAddress and returnAddress
- Added fileUrl parameter (empty string)
- Added appendReplyOnEnvelopeAddress parameter
- Changed file upload parameter from 'File' to 'file' (lowercase)
- Improved error response parsing to check success and unAuthorizedRequest fields
Activity
Paul Phillips
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Description |
They broke it again it seems.
New API docs: https://documenter.getpostman.com/view/10877655/2sAYJ1j2Ce#5fe4fff7-72ca-4ea2-a702-6a06bcda6fde |
PostalMethods was not working, returning an authentication error.
API Docs: https://documenter.getpostman.com/view/10877655/2sAYJ1j2Ce#5fe4fff7-72ca-4ea2-a702-6a06bcda6fde Issues Found: Summary of Fixes Applied 1. Reply Envelope Address Fix (Critical) - Changed from returnAddress.* to replyonEvelopeAddress.* when reply envelope is enabled - Added separate reply_envelope_address property 2. Settings Loading Fix (Critical) - Changed to fetch PostalMethods settings directly using getSetting() instead of from company_settings array - This fixes the encrypted API key not being loaded 3. API Compatibility Updates - Added required refId parameter (generates unique ID per request) - Added Name fields to sendToAddress and returnAddress - Added fileUrl parameter (empty string) - Added appendReplyOnEnvelopeAddress parameter - Changed file upload parameter from 'File' to 'file' (lowercase) - Improved error response parsing to check success and unAuthorizedRequest fields |
Paul Phillips
made changes -
| Summary | Update PostalMethods to be compatible with their latest v2 API | PostalMethods returns error, possible API change. |
Paul Phillips
made changes -
| Issue Type | Task [ 3 ] | Bug [ 1 ] |
Paul Phillips
made changes -
| Status | Open [ 1 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Resolution | Fixed [ 1 ] | |
| Status | Closed [ 6 ] | Reopened [ 4 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours, 39 minutes [ 9540 ] | |
| Worklog Id | 18075 [ 18075 ] |
| Status | Reopened [ 4 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Status | In Review [ 5 ] | Closed [ 6 ] |
