Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-605

Support Manager: Add custom ticket statuses

    Details

    • Type: New Feature
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 3.0.0.b6
    • Fix Version/s: Long Term
    • Component/s: Plugins
    • Labels:
      None

      Description

      Need to add custom ticket statuses to the ticket system. Need further discussion on how this will work exactly.

        Issue Links

          Activity

          admin Paul Phillips created issue -
          admin Paul Phillips made changes -
          Field Original Value New Value
          Fix Version/s 3.0.0 [ 10000 ]
          Fix Version/s 3.0.0.b7 [ 10211 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.0.1 [ 10212 ]
          Fix Version/s 3.0.0 [ 10000 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.0.2 [ 10213 ]
          Fix Version/s 3.0.1 [ 10212 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.0.3 [ 10214 ]
          Fix Version/s 3.0.2 [ 10213 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.2.0 [ 10002 ]
          Fix Version/s 3.0.3 [ 10214 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.3.0 [ 10100 ]
          Fix Version/s 3.2.0 [ 10002 ]
          Hide
          admin Paul Phillips added a comment -

          We ship with some standard statuses, but staff should be able to create additional statuses on a per-department basis.

          Show
          admin Paul Phillips added a comment - We ship with some standard statuses, but staff should be able to create additional statuses on a per-department basis.
          admin Paul Phillips made changes -
          Fix Version/s 3.3.0-b2 [ 10507 ]
          Fix Version/s 3.3.0-b1 [ 10100 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.4.0 [ 10400 ]
          Fix Version/s 3.3.0-b2 [ 10507 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.5.0 [ 10401 ]
          Fix Version/s 3.4.0 [ 10400 ]
          tyson Tyson Phillips (Inactive) made changes -
          Security Private [ 10000 ]
          admin Paul Phillips made changes -
          Fix Version/s 3.5.0-b2 [ 10701 ]
          Fix Version/s 3.5.0-b1 [ 10401 ]
          admin Paul Phillips made changes -
          Fix Version/s 4.0.0 [ 10603 ]
          Fix Version/s 3.5.0-b2 [ 10701 ]
          cody Cody Phillips (Inactive) made changes -
          Fix Version/s 4.0.0 [ 10603 ]
          admin Paul Phillips made changes -
          Fix Version/s Short Term [ 10800 ]
          admin Paul Phillips made changes -
          Fix Version/s Long Term [ 10801 ]
          Fix Version/s Short Term [ 10800 ]
          jonathan Jonathan Reissmueller made changes -
          Link This issue relates to CORE-2135 [ CORE-2135 ]

            People

            • Assignee:
              tyson Tyson Phillips (Inactive)
              Reporter:
              admin Paul Phillips
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated: