Details
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Type: New Feature
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Status: Closed
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Priority: Major
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Resolution: Fixed
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Affects Version/s: 3.0.2
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Fix Version/s: 5.9.0-b1
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Component/s: Staff Interface
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Labels:None
Description
We need the ability for staff to ban certain IP addresses or email addresses. These bans should be honored by..
1. Login system
2. Order system
3. Support system
I think the feature should be available under Tools, called "Blacklist", and allow you to enter email addresses and IP addresses. Wildcards for email addresses like *@hotmail.com should be allowed, and the CIDR format for IP addresses like 192.168.0.0/24 should be supported as well as individual addresses.
Update: Allow a reason to be set for each blacklist entry. The order and support plugins won't use this reason in their response, the reasons will be private for staff, but the plugins will set their own reason. In the case of the order system, the same response a rejected/fraud order would see should be used. For the support system, something like "Sorry, we are unable to accept your ticket at the moment."